Assistant Customer Service Manager Luxury Housebuilder
£36,000 + 5% Bonus + Car/Allowance + 25 Days Holiday + Bank Holidays
Are you ready to take the next step in your career with a respected luxury housebuilder?
Were searching for a driven, people-focused Assistant Customer Service Manager to join our clients established team and play a pivotal role in delivering a five-star customer journey.
About the Role
In this varied and rewarding position, youll support the Customer Service Manager in leading a dynamic department, managing a team of four Coordinators and overseeing operatives and contractors. Youll be hands-on in ensuring all post-completion works, remedial projects, and warranty claims are handled swiftly and professionally.
This is your chance to make a real impact by:
* Helping to lead and inspire the customer service team
* Allocating resources and monitoring performance
* Ensuring the highest levels of customer satisfaction
* Working closely with the CSM to drive improvements across the department
About You
Were looking for someone who:
1. Brings housebuilding or development experience, with a solid understanding of remedial works
2. Has strong leadership and organisational skills<...