Job Summary -
Experienced D365 Customer Engagement (CE) Developer manage a critical project for one of our biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.
The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address business challenges and optimise customer relationship management processes.
Responsibilities
Manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions.
Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximize the value of CRM.
Configure and customize CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise.
Hands on Dynamics 365 CE/CRM development on customer implementations.
CRM system integration projects with existing systems and services
Assisting CRM development/deployment processes
Triage CRM implementation support issues at 3rd line level
Qualification and Skills:
Extensive experience as a Technical Consultant, specializing in CRM Customer Engagement (CE) solutions.
Strong experience of using Power Platform technologies such as Automate flows and Power Pages/Portals.
Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customization, and integration capabilities.
Strong expertise in integration technologies, frameworks and methods, such as Logic Apps, HTTP, json, AJAX, Oauth2.
Proficiency in .NET, C#, JavaScript, and other relevant programming languages.