Human Resources Officer
Location: Coventry, England, United Kingdom
Employment type: Full-time
Seniority level: Mid-Senior level
Role
We are a people-focused organisation committed to delivering outstanding HR services and fostering a positive, inclusive workplace culture. We are seeking a proactive and approachable HR Officer to join our team and our workforce. The HR Officer role is an exciting role within the HR team, supporting the delivery of the employee experience at LGSCO. Reporting to the HR Business Partner, you will be responsible for providing a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date, and acting as a trusted and approachable point of contact for staff and managers. Whilst this is a generalist role, we are looking for the successful candidate to take a lead in the areas of learning, induction and wellbeing.
Responsibilities
* Provide a wide range of HR services across the employee lifecycle, ensuring policies and processes are up to date.
* Act as a trusted and approachable point of contact for staff and managers.
* Take a lead in the areas of learning, induction and wellbeing.
* Be confident advising managers on all aspects of people management.
* Thrive on advising, problem‑solving and supporting people.
* Strive to improve processes.
* Have a keen interest in induction, learning and wellbeing.
Requirements
Education: Chartered membership of CIPD or equivalent level of knowledge/experience.
Experience: Significant experience of delivering a full professional HR/Learning service with varying complexity.
Benefits
* Pension: You’ll be entitled to join the Local Government Pension Scheme which is a career average scheme.
* Work/life balance: Flexible working arrangements such as agile working and flexi‑time, with a wide range of different patterns.
* Learning and development: Access to a learning and development programme and the organization will pay the annual membership fee for relevant professional bodies.
* Family‑friendly: Generous maternity, adoption, paternity and parental leave, and provision for paid and unpaid special leave.
* Season ticket loan: Ability to take a loan for an annual travel season ticket.
* Wellbeing: Programme includes an Occupational Health Service and access to an excellent, confidential Employee Assistance Scheme, a free 24‑hour counselling service.
* Access to the Civil Service Sports Club.
* Eye care: Reimbursement of the cost of eye tests and subsidised eye care for VDU usage; coverage of annual flu jab.
* Bike loan: Cycle to Work Scheme allowing a salary‑deducted loan for a bike (up to a limit).
* Reasonable adjustments: The organization recognises the importance of making reasonable changes for staff where appropriate.
About the LGSCO
For 50 years we’ve been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care provider. We use what we learn from complaints to improve local public services and independent adult social care provision. We act with impartiality and make fair decisions after listening to both sides of the story and weighing up all the evidence. If you want to make a difference and have the perspective we’re looking for, please get in touch.
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