Overview
Sales Executive. Office based - Stansted 09:00-17:00, flexible with start and finish. Up to £32,000 plus Quarterly Bonus!
About the Role
This is a fantastic opportunity to work with a growth-focused and successful business as they expand their sales team. If you are customer-focused, have a natural sales mindset, want to go above and beyond, and bring new ideas to the table, this is the job for you.
Are you ready to transform customer relationships into success stories? As our Customer Engagement Executive, you'll play a pivotal role in turning lower-spending clients into loyal partners, driving their growth and elevating their experience with us. This isn't just another support position; it blends relationship building, commercial strategy, and internal collaboration. You'll ensure our customers feel valued, supported, and empowered to grow alongside us. From proactive check-ins to seamless contract renewals, you'll deliver a frictionless customer experience that fosters trust and long-term success.
What You'll Do
* Nurture a portfolio of clients, unlocking their growth potential.
* Act as a trusted advisor, showcasing how our solutions deliver real business outcomes.
* Identify cross-sell and up-sell opportunities, collaborating with the sales team for tailored proposals.
* Monitor upcoming renewals and lead proactive engagement to secure continuity.
* Collaborate with sales and finance to create compelling, value-driven renewal packages.
* Be the main point of contact for your accounts, connecting customers to the right expert.
* Represent the voice of the customer in internal discussions.
* Track key account metrics and share insights with leadership to shape strategy.
* Partner with internal teams to enhance customer satisfaction based on direct feedback.
Who This Role Suits
* Loves building relationships and watching them flourish.
* Enjoys turning service into strategic outcomes.
* Aims to make a significant impact on customer retention and satisfaction.
* Ready to take your career to the next level?
How to Apply
Join our client’s team as a Customer Engagement Executive and help redefine customer partnerships in a market-leading, award-winning company. If you're enthusiastic about solving customer problems and spotting commercial opportunities, we want to hear from you!
Benefits
* 21 days plus bank holiday (increase with long service)
* Employee recognition rewards
* Amazing company events
* Free parking
* Closed at Christmas
* Quarterly Bonus
* Progression opportunities
Equal Opportunity and Privacy
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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