Holiday Home Sales Executive
Overview
Are you ready to be part of something truly special?
Following a phenomenal first year of trading, Unity Holidays
continues to build on strong foundations to deliver an industry-leading Owner
and Guest experience across our holiday parks.
Our Holiday Home Sales team plays a vital role in helping
customers turn their holiday dreams into reality. We’re now looking for driven
and customer-focused Sales Executives to join our team and deliver exceptional
ownership journeys from first enquiry through to handover.
At Unity Holidays, we are committed to recruiting people who
are passionate about delivering outstanding results and who thrive as part of a
collaborative, high-performing team.
We believe that exceptional owner experiences start with
exceptional people. That’s why we invest in our teams, set high standards, and
create an environment where our core value of Togetherness truly shines.
If you’re ready to unlock your potential, you’re in the
right place. We’ll support your Growth through training, confidence-building
and continuous learning – and we’ll always celebrate a job well done.
About You
We are looking for confident, driven and enthusiastic
individuals who enjoy working in a fast-paced, target-driven environment.
You’ll take pride in delivering an outstanding customer
experience, bring a positive and forward-thinking attitude to every
interaction, and be committed to achieving strong results.
You’ll be a natural communicator who can build rapport
quickly, understand customer needs and guide them through an exciting purchase
journey.
Our teams are built on kindness, respect and inclusivity,
and we’re looking for people who naturally contribute to a welcoming
environment where everyone can succeed.
Essential Requirements
·
Ability to communicate effectively with a
diverse customer base.
·
Ability to work in a fast-paced environment and
keep calm under pressure.
·
A self-motivated, target-driven individual who
demonstrates professionalism and resilience.
·
Previous experience in a sales or
customer-facing role is desirable.
·
Confident using IT systems and maintaining
accurate records.
·
Full UK driving licence.
·
Flexibility to work weekends and peak trading
periods.
Key Responsibilities
·
Managing the full sales journey:
Supporting customers from initial enquiry through to completion and handover of
their holiday home or lodge.
·
Generating opportunities: Proactively
managing and following up leads from walk-ins, website enquiries, telephone
calls and existing owners.
·
Delivering Park tours: Showcasing holiday
homes, lodges and park facilities to prospective customers.
·
Building relationships: Engaging with new
and existing owners to identify upgrade opportunities and maintain long-term
relationships.
·
Achieving targets: Working towards and
exceeding individual sales targets and contributing to overall team
performance.
·
Pipeline management: Maintaining accurate
records, managing your sales pipeline and ensuring consistent follow-up.
·
Customer experience: Providing a high
level of customer care throughout the sales and after-sales process.
·
Presentation standards: Ensuring holiday
homes are clean, well-presented and ready for viewing.
·
Product knowledge: Developing a strong
understanding of stock, pricing and finance options.
·
Problem solving: Managing customer
queries or concerns effectively and escalating where appropriate.
Hours of Work
Our sales operation is busiest during weekends, bank
holidays and peak holiday periods, so flexibility is essential.
Availability to work Saturdays and Sundays will be required.
What We Offer
• A supportive team environment in a beautiful resort
location
• 25% off Food & Drink for you, your friends & family and 50% when on
shift.
• Team recognition schemes including our monthly and annual “Unity Champion”
awards.
• Holiday discounts across all Unity Holidays parks.
• Free use of leisure facilities such as our pools &
gym.
• Employee Assistance programme providing support on
financial, health & legal matters.
• Opportunities for career progression within a fresh and
growing company.
• Training and development opportunities that are delivered
by both internal and external trainers to ensure you always get the best.
• Coming in April 2026 - Stream. A broad financial wellbeing
platform that includes access to UK wide discounts and access to your wages
early.
About Unity Holidays
Unity Holidays is the UK’s newest holiday park operator,
with parks in Lincolnshire, Somerset and Yorkshire and we are focused on
delivering first-class experiences in outstanding locations.
We pride ourselves on high standards, strong teamwork and
creating environments where our team members feel supported, valued and proud
of the work they do.
Ready to Take the Next Step?
If you’re ready to start your journey with Unity Holidays,
we’d love to hear from you.
Please note that this vacancy may close at any time once
sufficient applications have been received.