Role Overview
We are looking for a hands on, organised, and people focused HR Assistant/Administrator to support operational teams across Production, Logistics, Transport, and Central functions. This role provides practical, compliant HR support aligned to business needs and plays a key role in HR administration, recruitment, employee relations, and employee engagement across the site.
Key Responsibilities
Operational HR Support
Act as the first point of contact for HR related queries from employees and line managers across all departments.
Provide practical and compliant support on employee relations matters, including disciplinaries, grievances, investigations, capability issues, and low level ER cases.
Support absence management processes, including logging return-to-work interviews, coordinating wellbeing reviews, liaising with Occupational Health, and supporting long term absence planning.
Attend and support employee forums, promoting effective two way communication with the workforce.
Assist managers with performance appraisals and development plans aligned to operational objectives.
Participate in daily operational meetings where require
Manage a high volume of HR administrative activity, including setting up new starters on HR systems, drafting contracts, issuing new starter packs, and maintaining employee records.
Ensure accurate and timely updating of HR systems and personnel files in line with legal, audit, and company requirements.
Review and maintain up-to-date job descriptions across departments.
Recruitment & Onboarding
Support the end-to-end recruitment process for both hourly and salaried roles, including booking interviews, coordinating assessments, and preparing interview packs.
Advise managers on recruitment approaches, job design, and workforce planning.
Coordinate recruitment campaigns and candidate communications.
Manage onboarding activities, including right-to-work checks, issuing offer letters, contracts, and system setup.
Deliver HR induction sessions and coordinate initial training requirements for new starters.
Systems, Reporting & Compliance
Maintain accurate employee data across HR systems (e.g. HR Manager, Mitrefinch).
Produce regular KPI reports on absence, working time, turnover, and other key people metrics for leadership review.
Support internal, ethical, and external audits (e.g. SEDEX, BRC), ensuring all personnel documentation is compliant and audit ready.
Assist with reviewing, drafting, and updating HR policies to ensure legal compliance and best practice.
Engagement & Development
Build strong working relationships across the site, supporting managers in resolving employee concerns and setting clear expectations.
Support mediation and resolution processes to promote a positive and inclusive workplace culture.
Identify training and development needs with line managers and monitor ongoing learning activity.
Support employee engagement initiatives and internal communications to improve morale and retention.
Other Responsibilities
Support wider HR projects and initiatives as directed by the HR Business Partner or site leadership team.
Provide flexible support to the Central HR team as required.
Ideal Candidate
Previous experience in an HR Assistant, HR Coordinator, HR Administrator or similar role.
Comfortable working in a fast paced, operational environment with high volume HR activity.
Confident supporting low level ER cases and investigations (training/support provided where required).
Organised, detail oriented, and people focused with strong communication skills.
If you are interested, please apply below, alternatively, contact Angus on (phone number removed) or (url removed)