HR Manager - Ledbury Our client manufacture products for the medical and environmental industry. Based in Herefordshire with site locations in Ledbury and Hereford. Role Summary: Develop and Implement Company Wide HR strategy as part of the local management team Company and Statutory compliance regarding people Recruitment & retention of staff and resolving people issues Development of the Company’s most powerful asset – its employees Main Responsibilities: Talent Acquisition & Workforce Planning Lead all company recruitment activities, including onboarding processes. Utilise data and evidence to identify workforce priorities and address future staffing needs. Maintain structured succession planning and appraisal systems HR Policy & Compliance Develop and implement effective HR policies and practices aligned with business objectives. Ensure compliance with legislative requirements and corporate policies, providing timely updates to the local management team. Maintain and continually update all HR documentation, including Employee Handbook, job specifications, terms and conditions, and exit interview processes. Oversee the Company’s Disclosure and Barring Service requirements. Employee Relations & Performance Management Provide HR expertise in compensation, discipline, grievance handling, performance management, feedback, and employee relations. Support managers and team leaders in interpreting psychometric assessments (e.g. Thomas International) and developing actionable plans. Manage redundancy and performance-related issues, ensuring adherence to best practices. Learning & Development Collaborate with management to educate and develop teams, fostering a culture of continuous improvement. Provide guidance on government-supported programs, such as the National Apprenticeship Programme. Compensation & Benefits Oversee company-wide pay and benefits, ensuring fair and objective remuneration reviews. Play a key role in the annual merit review process and benchmark pay and conditions locally and nationally to maintain competitiveness and compliance. Organizational Development & Engagement Design and implement strategies to enhance organizational effectiveness and employee satisfaction, including initiatives like the Global Engagement Survey. Influence and build strong relationships across the business to drive cultural and operational improvements. HR Operations & Reporting Manage HR data reporting and ensure accuracy for corporate payroll processing. Authorise temporary staff timesheets and manage HR-related spend in line with budget. Coordinate local management of Astrow T&A system for accurate payroll, including holiday, sickness, absence, and anomaly reporting. Oversee occupational health requirements. Mandatory Responsibilities: Ensure compliance with all health and safety requirements Ensure compliance with GDPR polices Perform role in accordance with all relevant quality standards and adhere to relevant local/corporate processes and policies. As with all Job Descriptions, this is not an exhaustive list of job duties, nor is it intended to be. It is intended to be a guide to the general requirements of the post and the post holder may, from time to time, be asked to fulfil other duties within the scope of the job, within competence and within reason. Qualifications CIPD Level 5 or above HND or Degree in HR, Business or similar related subject. Experience Minimum of 5 years manufacturing experience Minimum of 5 years HR experience Minimum of 3 years in an HR leadership role Working in a SME a must, working for corporate (in addition) would be an advantage to bring broad experience and best practice Various disciplinary, absence and developmental experiences including being involved in situations such as dismissal, gross misconduct, equality etc. Writing employment contracts, policies and procedures Interpreting Employment Law, gaining advice from Solicitors, ACAS or Chamber of Commerce as needed. Maintaining confidentiality and acting with discretion and diplomacy Payroll Understand HR Management within an ISO9001 Quality Management System as a minimum. Psychometric Testing Flexible and adaptable to deal with changing business needs, priorities and tasks Skills/Behaviours Excellent interpersonal/communication skills both written and verbal to all levels of an organisation Flexible and adaptable to deal with changing business needs, priorities and tasks Ability to analyse, interpret and explain employment law Problem solving and conflict management Excellent IT skills including MS Office and ideally HR (JD Edwards) and Payroll (Astrow/Sage) management systems Influencing and negotiating skills Approachable A very high degree of integrity Leads by example Practical / Hands on approach Good Listening skills Attention to Detail Full UK driving licence and willingness to travel Desirable Criteria: Qualifications CIPD Level 7 Experience Multi-site Apply: Please submit an up to date CV for consideration