Temporary Communications and Engagement Coordinator, Belfast
Client: Elevation Recruitment Group
Location: Belfast, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 04.06.2025
Expiry Date: 19.07.2025
Job Description:
Role: Temporary Communications and Engagement Coordinator
Salary: £30K (pro rata, paid hourly)
Contract length: Now until September
Hours: 9am-5pm, Monday to Friday
Position Overview:
Elevation Recruitment is recruiting for a national utilities company to communicate and engage with customers, colleagues, and stakeholders, fostering trusting relationships to support the company's relevance and ambitions.
Responsibilities:
* Engage digitally with customers regarding our capital programme, prioritizing customer-centric communication
* Champion the customer in all capital projects
* Create engaging content and communication plans to support the comms and engagement team
* Manage paid social media campaigns to raise awareness of local capital schemes
* Develop content supporting customer experience initiatives
* Assist in achieving the wider comms and engagement strategy for the capital programme
* Create engaging video content to illustrate the importance of investments
* Support research and collaborate with agencies
* Write content for various channels to showcase investments
* Utilize audience insights and measurement tools
* Use social media listening tools for customer engagement
* Stay updated on trends and industry news for content opportunities
* Identify and escalate potential issues, collaborating with the wider team
* Work with the website team to develop web content about capital schemes
* Produce internal newsletters to update colleagues
* Support projects across the Brand team with content development
* Assist with wider content and copywriting initiatives as needed
Skills and Qualifications:
* Experience in a communication role
* Videography and content creation skills
* Experience presenting to groups
* Strong relationship-building abilities
* Experience in similar roles within house or agencies
* Excellent customer service skills
* Proficiency in IT, especially Microsoft Office, and design software
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