Service Advisor Are you a customer service superstar looking for a new challenge? We want to hear from you! SERE Holdings Ltd, one of Northern Ireland's largest and most diverse family-run businesses, is seeking a highly motivated and enthusiastic Service Advisor to join our dynamic aftersales team. With a £ 100 million turnover and 300 dedicated staff, SERE is a leader in motor retailing, executive jet charter, and medical transportation. This is your chance to contribute to a thriving company and be part of a friendly, busy, and supportive environment. What We Offer: Competitive Salary: £30,000 per annum, with an OTE of £33,600 (including bonus). Permanent, Full-Time Onsite Role Company Pension Scheme Cycle to Work Scheme Long Service and Loyalty Incentives Full Manufacturer Training to help you excel in your role. About the Role: As a Service Advisor, you'll be at the heart of our customer experience, playing a crucial role in our aftersales success. Your day-to-day will involve: Maximising Workshop Efficiency: Effectively scheduling customer vehicles and selling workshop hours. Seamless Customer Journey: Assisting customers with the collection and delivery of their vehicles. Accurate Administration: Promptly raising, costing, and closing customer repair orders. Ensuring Customer Satisfaction: Maintaining high levels of customer focus to guarantee a positive experience. Who We're Looking For: While motor trade experience is a plus, it's not essential. We're keen to hear from individuals with strong communication and customer service skills, regardless of their background. If you pride yourself on exceptional service and have a can-do attitude, you could be the perfect fit! You should have: 5 GCSEs (or equivalent) incl. English Language and Maths at Grade C or above. Previous experience in a customer-facing environment. A high level of aptitude for administrative tasks. Excellent organisational skills. Self-motivated and resilient nature. A valid driving licence is essential for this position. Ready to Drive Your Career Forward? If you're a hard-working and enthusiastic individual eager to join a leading Northern Irish business, apply today! Skills: Aftersales Customer Service Admin Duties Scheduling Benefits: Bonus Company Pension Scheme Cycle to Work Scheme Long Service & Loyalty Incentives Full Manufacturer Training