Golf Manager
Golf Expert, Pizzeria Enthusiast
You bring your expertise, enthusiasms, and curiosities; and well provide you with a space to play.
Full Time Role - Permanent Contract
Earnings to £35,000 annum, including TRONC (Tips & Service Charge)
Onsite Role
Based at Mad Swans in the Mendips (Bristol)
Mad Swans is looking for a full-time Golf Manager to join our budding team and oversee our golf operations.
Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath.
Full Address: Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.
What we do
We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.
This summer, were opening our first countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.
Social play spanning Golf, Padel Tennis, Pickleball, Darts and Shuffleboard gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. Were all about great food, which is why weve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, theyre never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.
What we can do for you
We understand that theres more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.
We believe that to be interested is to be interesting that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective.
And out of hours, our guests playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. Youll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.
What there is to it
You will primarily oversee the golf operations here at Mad Swans in the Mendips. We have an amazing new golf course designed by Mackenzie & Ebert golf course architects, we have The Swing Barn (Driving Range) and Putt Patch (Mini Golf). This role will also work closely with the Gym & Racquets Manager.
The key duties and responsibilities of this role will include:
Acting as a Mad Swans ambassador for golf, actively encouraging participation and creating a fun, welcoming atmosphere
You will primarily oversee the Golf Team, and everything runs smoothly within the Golf Department
You will also work closely with the Gym & Racquets Manager and will support with the Gym, Racquets and Retail Team
Assisting with guest enquiries and act as a key point of contact for guests interested in Golf, The Swing Barn or Putt Patch
Overseeing the Golf, The Swing Barn and Putt Patch sections and ensure we deliver an excellent level of guest service
Assisting with new bookings and changes
Issuing and collecting golf clubs, putters, drivers, irons, golf balls and any sports equipment to guests
Overseeing the Golf Buggies when they are hired out, ensuring disclaimers are completed before Golf Buggies are used and charge them up on a daily basis
Ensuring all golf clubs putters, drivers, irons, golf balls and sports equipment are looked after, stored appropriately and replaced when required
Ensuring Swing Barn and Putt Patch are clean, tidy and well presented at all times
Review daily bookings, lessons, societies and events for guests in Swing Barn and Putt Patch
You will act as a Duty Manager for both the Sports Department (Golf, Gym, Padel Tennis, Pickleball & Retail) and also for the whole site at certain times of the week.
Proactively manage the Golf & Sports Team
Responsible for compliance and health and safety within the sports areas as well as the retail shop
Work closely with the General Manager and Head of Sports, driving revenue and proactively leading cost control measures to achieve Sports profit and loss budgets
Create and manage the rotas for the Sports department, ensuring all areas of the business are covered in peak periods and efficient cost control in off-peak times
Managing all enquiries and act as a key point of contact for guests interested in Golf, Swing Barn or Putt Patch
Positively engage with the team to drive and deliver an excellent level of guest service
Being very hands on and active within the team on a day-to-day basis
Proactively managing the Golf course tee sheet and court booking for racquets, ensuring we are yielding appropriately in peak times and utilising off-peak periods efficiently, driving the business forward to achieve Budgets and KPIs
Overseeing Golf Buggy revenue, maximising utilisation and upselling to guests.
Provide support to the Retail department in managing the stock and inventory of both the Mad Swans retail area as well as the hire equipment for all Sports facilities
Oversee and manage daily bookings, lessons, societies and events for guests in Swing Barn and Putt Patch, maximising utilisation
Proactively upselling to guests, including food, drinks and other activities
Promoting our Mad Swans Loyalty Programme
Managing your team which will work across all areas of the Sports department
Ensuring the Sports Team is well presented, following all standard operating procedures and delivering excellent guest service
Work closely with the Head of Sports, General Manager and other Heads of Department
This is a full-time permanent position and will work any five days out of seven. Earnings for this role is £35,000 annum, including TRONC (Tips & Service Charge).
Location this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.
Working Hours shift times will vary throughout the week; however, the operational times will be from 7.00 am to 10.00 pm.
Working Days this role will work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business.
Who were looking for
We are looking for a Golf Manager who is:
Excited about playing golf as well as padel tennis and/or pickleball
Highly knowledgeable about golf
Experienced in running a retail outlet
Passionate about delivering a high level of guest service
Experienced in managing a commercially focussed golf business
Experienced in dealing with guests
Excited about being part of a new concept, new brand and new opening
An excellent communicator
Confident, outgoing and well-presented
Self-driven and highly motivated
Happy and able to work both independently and as part of a team
Proactive and positive by nature
Solutions driven
Comfortable working in a very fast paced environment
Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.
What is in it for you
Tips & Service Charge
Free Parking
Free Employee Meal whilst on shift
Wage Stream access your pay for hours worked before pay day
Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop
Reward & Recognition Initiatives
Team Social & Well-being Activities & Events
Employee Referral Scheme Bonus
Mad Swans Water Bottle
Mad Swans Hoodie
Plant your own tree at Mad Swans
How to Apply
If you believe you have what it takes to come on-board and would like to be part of something new and exciting, we would love to hear from you. Please simply apply by hitting the apply button.
Recruitment Agencies
We are not working with any recruitment agencies at this time. As such, we do not accept any speculative CVs and/or candidate profiles and are, therefore, unable to consider these.
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