HR Officer Job Title: HR Officer Location: Burton upon Trent Reports to: Head of HR Contract: Full-time, Permanent Salary: £26,000 – £28,000 per annum Bonus: Up to 10% of basic salary Role Overview – HR Officer This HR Officer role acts as the first point of contact for all employee relations, policy, and contractual matters across a multi-site operation. The HR Officer position is ideal for someone looking to step into their first management role and develop their HR career in a supportive, fast-paced environment. The HR Officer will work closely with the Head of HR to support the delivery of the people strategy across multiple subsidiaries, providing pragmatic advice and hands-on HR support while contributing to key HR projects. Key Responsibilities of the HR Officer Act as the first point of contact for all people-related queries across the business. Build strong, effective relationships with managers to provide proactive HR support. Lead HR investigations and guide managers through employee relations processes. Support and help deliver HR training across the organisation. Ensure managers handle employee relations issues fairly and effectively. Provide, monitor, and analyse HR data, identifying trends and areas of concern. Work proactively with managers to develop action plans to address people issues. Maintain and manage the Skills Matrix, ensuring mandatory and role-specific training is up to date. Manage two Recruitment Administrators, overseeing day-to-day recruitment activity and HR projects. Oversee recruitment administration from advertising and shortlisting through to right-to-work checks, DBS checks, and inductions. Ensure appraisal, performance, and development review targets are set, monitored, and achieved. Actively participate in HR and operational projects, taking a supporting or leading role as required. Maintain and regularly update the company time and attendance system. Take ownership of continuous professional development and staying up to date with HR best practice. Undertake any additional duties required to support business efficiency. Health & Safety The HR Officer is responsible for adhering to all health and safety policies and safe working practices, ensuring personal safety and the safety of others. PPE will be provided where required and must be worn appropriately. Policies, Competence & Capability The HR Officer must comply with all company policies, procedures, and relevant regulatory codes of practice, ensuring work is carried out within their level of competence and capability at all times. Benefits Bonus scheme up to 10% of basic salary Employee discount Enhanced maternity leave Free on-site parking Life insurance Sick pay Store discount Work from home options