Job Title
HR Officer
Location
Stockwell, London, SW9
Job Type
GBP35,000 Per annum — Full Time, Permanent
About SW9 Community Housing
SW9 Community Housing is a resident‑led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group.
Being a community‑based organisation, we are seeking to recruit a Human Resource Officer, with a focus on service delivery and a people‑centred approach.
About the Role
We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing that will provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals.
Core Responsibilities
* HR Systems and Administration: Administer the full employee lifecycle via our HRIS, ensuring data integrity, accurate personnel records, and compliant onboarding/offboarding.
* Payroll: Prepare and process monthly payroll data, managing all starters, leavers, and variations with high accuracy.
* Data and Reporting: Extract workforce metrics and produce regular reports on headcount, turnover, and absence for management.
* Employee Relations and Recruitment: Provide admin support for ER casework, disciplinary processes, and end‑to‑end recruitment coordination.
* L&D and Compliance: Support training scheduling, mandatory compliance monitoring, and assist with HR policy documentation.
Education
* Educated to A Level Standard or equivalent.
* CIPD or equivalent qualification is desirable.
Knowledge and Skills
* Clear understanding of HR services and its contribution to the organisation.
* Extensive knowledge of Human Resources and employment law.
* Possesses HR administration and advisory skills to work flexibly and collaboratively.
* Sound knowledge of current employment legislation and ability to translate this into workplace practices.
* Excellent attention to detail.
* Intermediate IT and computer skills including Word, Outlook and Excel.
* Ability to work as part of a team and to work without supervision.
* Excellent organisational skills with the ability to prioritise workload to meet deadlines and adhere to a month‑end timetable.
* Clear and accurate written and verbal communication appropriate for the audience and to write HR reports.
* Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation.
* Ensures that all work is undertaken in compliance with the Data Protection Acts.
* Analytical, with the ability to quickly solve problems through practical and innovative means.
* Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.
* Ability to respond to queries promptly.
* Patience and ability to remain calm in stressful situations.
Experience
* Operational HR experience, providing staff with advice and supporting managers in all aspects of HR.
* A proven track record in coordinating the full employee life cycle.
* Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable.
* Experience in administering payroll and staff benefits.
* Experience of working in social housing desirable.
* Experience in dealing with staff at all levels.
Personal Attributes
* Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer‑based environment.
* Adaptable and can do attitude.
Why join us
When you work at SW9, you are directly impacting the lives of our residents. In return for your energy and commitment, you will receive a supportive, inclusive environment where your professional growth is valued.
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