Client
Local Authority in Havering
Job Title
Business Support Officer-Adult Services(Minute Taker)
Pay Rate
£16.32 an hour PAYE/£21.19 an hour UMBRELLA
Hours
36 Hours a week(Mon-Fri)
Duration
Initial 3 month contract
Location
Hybrid Working- Minimum 3 days a week office based in Romford Town Hall
Description
The primary purpose of this role is to provide a reliable, high quality administrative and support service to Adult Social Care. The key objectives are :
· Contribute to the development of the Business Support Team 'service offer' helping to professionalise and future-proof administrative and support services by participating in task-finish working groups.
· Identifying any potential issues with administrative processes and escalating to Team Leaders.
· Assessing any service complaints received and escalating to a Team Leader where appropriate.
· Promoting the "Self Serve" ethos across departments.
· Responsible for owning and proactively managing and prioritising tasks to a successful conclusion.
· Sharing learning and best practice with peer groups as appropriate.
· Providing high quality, consistent, efficient and effective support services within agreed timescales.
· Supporting different front line teams and projects simultaneously.
· Providing high level specialist minute-taking support to all service areas across Adult Social Care.
· Provide support to specialist areas across the Council which may involve some working with our partners and as detailed in the supplementary tasks document attached.
· Be a nominated 'subject matter expert' lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc.
· Compile scheduled and ad-hoc reports as required.
· Provide diary management and plan and facilitate meetings and events.
· Ability to support teams using a variety of ICT Systems and processes as required by services such as Liquid Logic
· Undertake any other duties commensurate with the level of responsibility of this post.
Please be aware that this role will be mainly minute taking.
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