Overview
Join to apply for the Strategy Developer role at Midland Credit Management, an Encore Capital Group Company.
Do you have experience using Salesforce and programming languages, such as JavaScript or SQL, to design and implement business processes? Do you enjoy solving complex problems and delivering practical, data-driven solutions? If you’ve answered yes, you could be the right person to join the Strategy & Analytics team in our Kings Hill office, ME19 4UA!
What You Can Expect
* Salary of £38,000 to £45,000 per annum (based on experience)
* Permanent
* Hybrid
Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to loads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.
Key Responsibilities
* As our new Strategy Developer, you will conduct analysis, strategy development, digital journey development and process testing and reviews to drive continuous improvement in business performance.
* This role will be supporting the development of our end-to-end strategies utilizing the following platforms Debt Manager, FICO Blaze Advisor, PEGA and Salesforce Marketing Cloud.
* You will work closely with all areas of the company, interacting with our internal clients along with assisting IT with external clients when implementing new software.
* Working closely with the Digital Strategy Manager and Senior Strategy Manager in organising and delivering projects set.
* Scope and development of email template, campaigns, Marketing Cloud journeys.
* Develop, maintain and document account management strategies reflecting business requirements considering business processes, systems architecture and compliance guidelines utilizing FICO Debt Manager.
* Work with colleagues across Strategy & Insight to deploy tailored customer treatment paths.
* Provide peer review support to ensure the accuracy of deployed solutions meet company requirements and minimize risk of customer detriment.
* Creation of decision logic, maintain and update through FICO Blaze Advisor and PEGA decision engine.
* Ensure all relevant department KPIs are consistently met.
* To carry out any other ad-hoc duties as requested.
* Pre and Post implementation testing of all customer treatment paths deployed.
We Are Looking For Someone With
* Experience using at least one of the following: PEGA, Salesforce, Blaze Advisor, Debt Manager.
* Knowledge of SOAP APIs, REST APIs and integration techniques is preferable but not essential.
* Ability to define requirements and implement practical solutions
* Ability to convey complex technical content in an easily digestible manner
Education & Certification
* Technical Certification in software preferred (HTML, CSS, SQL, JavaScript)
* STEM degree which incorporates programming elements preferable or over 2 years’ experience using software such as HTML, CSS, JavaScript or SQL in a Salesforce platform.
What happens next?
If this sounds like you and you’d like to join our rapidly expanding company that offers excellent career progression, then apply now!
Diversity and inclusion
We value a multitude of diverse talent within our business and are committed to fair treatment and equal opportunities for all candidates and employees.
* At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
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