About the role
We are looking for an in‑store HR Administrator to support our Cabot Circus store, playing a key role in supporting the store’s continued growth and people agenda. In this role, you will act as the first point of contact for HR and administrative matters at store level. This position reports into the Store and Area Managers with a dotted line to the HR Business Partner, working closely with in‑store management and the wider HR community within UNIQLO UK.
Hours: Full‑time 37.5 hours/5 days
Flexibility: Full flexibility from Monday to Sunday required
Location: Stratford
Travel: The successful candidate may be required to travel to London for training.
What you will be responsible for
* Ensure each stage of the employee lifecycle (onboarding, off‑boarding, contracts, variations, etc.) is completed accurately and timely.
* Handle employee data with strict confidence and maintain accurate records on all systems, including right‑to‑work documents, employment paperwork, and attendance, in compliance with GDPR.
* Monitor employee timesheets daily and manage the payroll process with great attention to detail to ensure 100% accuracy.
* Manage the recruitment process with Store Managers, including screening applicants, interviewing candidates, extending job offers, and issuing contracts.
* Deliver smooth induction and training for new starters.
* Collaborate closely with Store Managers to ensure staffing sufficiency by monitoring rotas, holiday and attendance patterns.
* Support store management on staff development and workforce planning.
* Act as the first point of contact for employee queries regarding payroll, contract, holiday, and other HR matters.
* Support data analysis to identify trends and drive improvements.
* Maintain a clean and tidy back office, complete money/banking tasks on time, and manage routine and ad‑hoc back‑of‑house admin duties.
* Support customer service and shop‑floor tasks as required.
Skills, Experience and Attributes
* Previous experience in an HR generalist/admin role within a retail environment.
* Good knowledge of HR policies and best practices, with hands‑on experience managing employee relations cases.
* Strong understanding of payroll processes.
* Passion for retail and a sound understanding of how this sector operates.
* Highly organised with strong attention to detail and time‑management skills.
* Effective communicator, confident working across multiple levels and stores.
* Discreet, approachable, and trusted with confidential information.
* Can‑do attitude and willingness to learn.
* Ability to work under pressure in a fast‑paced environment.
* Proficient in HR systems and Microsoft Office (Word, Excel, PowerPoint, Outlook).
What we can offer you
* 34 days of paid leave per holiday year (inclusive of 8 bank holidays)
* Staff discount 30%
* Workwear allowance
* Commuting cost subsidy
* Global profit‑share scheme
* Employee assistance programme
* Professional development fund
* Private medical care and private pension scheme
* Paid volunteer days – twice a year
* Cycle to work scheme
* Enhanced family‑friendly policy
Equality & Diversity
UNIQLO is an inclusive employer and welcomes applications from all profiles, regardless of age, race, gender, sexual orientation, disabilities, or background. We comply with data protection regulations and respect the privacy of your personal information.
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