Overview
Quality Manager, EMEA Aerospace & Defense – Arrow Global Components (AGC), part of Arrow Electronics. We are a leader in distribution and value-added services related to electronic components, reselling, customizing, and distributing to clients worldwide. Our business is built on trusted, long-lasting relationships with industry leaders on both supplier and customer sides.
For more information about us, visit our page: www.arrow.com/en/components and watch the Arrow Corporate Video on YouTube.
Responsibilities
* Support/maintain Quality Assurance System data
* 8D responses: act as the customer liaison for quality issues/queries; lead root cause analysis (RCA) and assist in implementing corrective/preventive actions for nonconformities with effective analytical and problem-solving resolution
* Completion of First Article Inspection Reports
* Fault trend analysis
* Creation of quality metrics and KPIs
* Collaborate with Sales teams and Distribution center personnel
* Support new business activity in cooperation with the Sales team
* Participate in Continuous Improvement projects as required
* Ensure adherence to customer requirements, standards, and applicable regulatory requirements
* Monitor the effectiveness of the QMS and recommend enhancements
* Prepare for and facilitate customer audits; document audit findings and oversee corrective and preventive actions
* Analyze processes to identify opportunities for improvement and ensure consistent quality
* Work with customers/suppliers directly in a courteous and professional manner
* Collaborate with cross-functional teams to meet customer and regulatory expectations
* Generate reports on KPIs and quality metrics
Qualifications
* Minimum of 3 years experience in a Quality Management role in the Aerospace & Defense industry
* Experience and knowledge of AS9100/9120 standards and quality management principles
* Strong knowledge of aerospace industry regulations and requirements
* Familiarity with quality tools such as FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams
What is in it for you?
* Competitive and attractive employee compensation package
* Reliable & trusting work environment
* Cooperative team with flat structures and clear communication
* Professional and personal development
Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.
If you see yourself as our future colleague, please send us your application.
Location: UK - United Kingdom, Remote
Time Type: Full time
Job Category: Supply Chain Services
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