The position: On‑Site Manager (permanent)
We are looking for an experienced On‑Site Manager to be based at one of our client sites. In this role, you will be responsible for ensuring smooth operational delivery while driving an exceptional experience for both our client and our temporary workforce.
Working Hours: Monday-Friday, 09:00-17:00
Salary: £35,000
Contract Type: Permanent
Location: SN13 9XZ
Role of an On‑Site Manager
* Oversee daily operations of the site, managing a team of 50+ workers to meet productivity and safety targets.
* Ensure compliance with health & safety regulations, maintaining zero lost‑time incidents.
* Coordinate workforce scheduling to achieve 100% shift coverage and optimise labour costs.
* Liaise with clients and internal departments to meet service level agreements and client expectations.
* Champion adoption and usage of our product platform with team members, workers and clients.
* Conduct performance reviews with staff, providing coaching and support to help them meet their targets.
* Supervise the accurate processing of rotas, holiday bookings, and absence tracking.
* Support the onboarding, development, and engagement of workers on site.
* Act as the key point of contact for all operational matters related to the account.
* Lead weekly meetings with site managers and recruiters to review operational performance (e.g. absences, KPIs).
* Maintain excellent working relationships with client representatives and internal departments at Job&Talent.
* Provide regular updates and reports on KPIs and service performance to internal and external stakeholders.
* Investigate and respond to any service complaints, ensuring resolution and follow‑up actions are completed.
* Attend weekly meetings with clients to review performance, share insights, and gather service feedback.
Skills & Qualifications
* Minimum 2–3 years experience managing operations at multi‑site or high‑volume facilities.
* Proven ability to manage teams of 50+ workers effectively.
* Previous experience in service or operations management, ideally in a logistics, warehousing, supply chain or third‑party environment.
* A strong track record in team leadership and workforce supervision.
* Proven ability to coach, mentor and develop operational teams.
* Excellent communication and interpersonal skills, both written and verbal.
* Strong problem‑solving skills and the ability to make sound decisions in a fast‑paced setting.
* Able to manage multiple priorities and meet deadlines.
* Proficient IT skills, including working knowledge of Excel and Word.
Benefits
* Generous Annual Leave: 25 days pa + Bank Holidays and an extra day off for each year you stay with us (after 2 years)
* Special Leave: Including Moving Day, Birthday, Wedding Day and Volunteering Days
* Personal Leave: For Fertility or Cancer Treatment, Menopause, Gender Reassignment, Adoption and Time off for Dependents
* Enhanced Maternity & Paternity Pay to support your family journey
* Life Assurance Cover for peace of mind (after 1 year of service)
* Medicash Health Plans to support your wellbeing (after 1 year of service)
* Salary Sacrifice Pension Scheme with Penfold, to help secure your future
* Mental Health Support through our partner Therapy Chat
* Sabbatical Scheme to recharge and refocus
* Cycle to Work Scheme for an eco‑friendly commute
* Impactful Work Environment where you’ll contribute to one of Europe’s fastest‑growing start‑ups
What We’re About
At Job&Talent, we’re revolutionising the employment market globally. Our mission is simple and clear. We’re empowering the people who do essential work – from delivery drivers and warehouse workers, to cooks and cleaners – to get work and get paid on their terms.
We match these people with companies we’ve verified through our powerful tech platform. Apps, AI, web‑based tools, innovative matching solutions and more. We create seriously smart technology, made for humans, by humans.
And the numbers show we’re doing things right. 340,000 people got work with over 2,500 companies globally last year, with clients spanning industries from logistics to retail, hospitality and more. We generated €1.9 billion in revenue in 2022. And we’re grateful to our top‑tier investors at Atomico, Kinnevik and Softbank.
We’re headquartered in sunny Madrid, but we’re a remote‑first company operating in 10 countries across Europe, the United States and Latin America.
But there’s a missing piece. You.
Join Our Community
If you’re looking for a company that values innovation, high standards and data, you’ve found it. We’re also good listeners, because everyone’s voice is heard at Job&Talent. These values help us make good decisions and keep momentum. That’s how we operate. Standard.
When it comes to our people, we’re all uniquely different. And it’s that difference that makes us stronger.
We encourage everyone to bring their true selves to work. Being real and empathic means we can build better products, services and workplaces for our workers and our clients. And dare we say it, we think that makes us all happier humans.
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