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Title: Conveyancing Sales Executive
Location: Wirral
Role: Full time ( hours), permanent
Hybrid working available %
The Role
* Respond promptly and professionally to incoming conveyancing enquiries via phone, email, or online.
* Provide accurate, clear quotes and explain services in a way clients can easily understand.
* Follow up on all issued quotes to maximise conversion rates.
* Re-engage with unconverted leads, gathering feedback to improve processes.
* Keep the CRM up to date with all client interactions and progress.
* Work closely with marketing and conveyancing teams to ensure smooth onboarding.
* Identify trends in objections and recommend service or process improvements.
* Spot opportunities to cross-sell other services.
* Meet and exceed monthly sales and conversion targets.
* Maintain a consistently high standard of client care.
* Provide cover for colleagues as required.
About You
* Proven sales experience, ideally within legal services, property, or conveyancing.
* Excellent communication and interpersonal skills.
* Strong objection-handling and negotiation abilities.
* Organised, detail-oriented, and able to manage your time effectively.
* Comfortable using CRM systems and digital communication tools.
* Able to work both independently and as part of a team.
* Customer-focused with a track record of building trust quickly.
* Background in telesales, customer service, or account management.
* Experience in conveyancing or property law.
* Understanding of the UK home buying and selling process.
* Familiarity with Proclaim case management software.
What’s on Offer
* Competitive salary and benefits package.
* Supportive, collaborative working environment.
* Opportunities for career progression and professional development.
* Flexible working options available.
* Modern systems and tools to support your success.
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