We are currently recruiting for a Facilities Manager to be based in Swanscombe, Kent. The role is to is to act as the single point of contact for nominated schools regarding service delivery taking ownership of all issues and liaising with other staff to provide timely responses and solutions. You will do this by managing on site teams including caretakers, cleaners and specialist subcontractors. You will also establish a close working relationship with the client, council, schools and community groups.,
* Provide direct line management and leadership to caretakers and cleaners at nominated schools
* Programme ppm duties for the caretaking team, monitor completion and client satisfaction.
* Ensure safe systems of work are implemented at all times
* Management of rota's, non-attendance, return to work interviews and disciplinary procedure of superintendents and cleaners
* Management of on-site external contractors
* Ensure Risk Assessments / Method Statements are in place
* Ensure service delivery is in accordance with the contract and budgets
* Ensure all appropriate CRB clearance and any relevant training is fulfilled in accordance with role requirements
* Work with others e.g. Contracts Manager to improve customer service via continuous improvement plans, Project Manager to ensure the delivery of variation works and lifecycle plans.
* Ensure the customer is happy with the caretaking and cleaning services provided
* A strong FM background - ideally managing cleaners or caretakers
* Able to pass an enhanced DBS check
* Experience working in a school or managing a multi-site contract
* Strong customer service skills
* Excellent communicato
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