Customer Service Manager 📍 Location: Aldershot 🕒 Hours: Monday - Thursday 8:30am - 5:30pm | Friday 8:30am - 5:00pm 💰 Salary: £40,000 🎁 Benefits: Career progression, retail discount vouchers, training & development We are recruiting for an experienced Customer Service Manager to join a well-established and growing organisation based in Aldershot. This is an excellent opportunity for a customer service leader who enjoys managing teams, improving service delivery, and driving exceptional customer experience. Our client has built a strong reputation for delivering high-quality service to both corporate and private customers, and they are now looking for a Customer Service Manager to lead and develop their team of 23 customer service advisors. This role is ideal for someone with strong customer service management experience, excellent people leadership skills, and the ability to improve processes within a fast-paced environment. The Role As Customer Service Manager, you will be responsible for leading the customer service department, managing team performance, and ensuring the highest standards of customer support and service delivery. You will play a key role in shaping the customer journey, improving operational efficiency, and ensuring the team consistently delivers excellent customer service. This is a hands-on management role where you will coach and support the team while drivi...