Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.
Responsibilities
* Drive the development and delivery of our volunteering strategy
* Champion best practice in recruitment, training, and retention of our volunteers
* Collaborate with teams to embed volunteering into every service
* Drive inclusive recruitment campaigns and community engagement
* Build on our current recognition programmes and ensure the volunteer voice is heard
* Evaluate impact and continuously improve the volunteer experience
* Represent Birmingham Hospice locally and nationally as a leader in volunteering
You will be the trusted advisor for all things volunteering-supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.
Qualifications
* Proven experience in volunteer management across complex, multi-site organisations. We welcome transferable skills and experience from other sectors.
* A passion for inclusion, community engagement, and continuous improvement
* Strong leadership, stakeholder engagement and change management skills
* The ability to influence, innovate, and lead change.
At Birmingham Hospice, our volunteers are the heart of everything we do – supporting patients and families through life's most challenging moments. We're looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.
A UK driver's licence, business insurance cover, and access to a car for work purposes is essential to this role.
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