Overview
Our client, a leading provider of Social Housing, Student accommodation and Care Homes, is looking for an experienced Call Centre Manager within their Gas Planning department.
Contract
Duration: 8 months
Salary
£26/hour (circa £55,000 p.a. pro-rata)
Requirements
* Significant knowledge of managing staff within a Call Centre environment.
Responsibilities
* Lead the national gas planning team responsible for the scheduling, compliance and performance management of all gas servicing and repair activities delivered internally and externally.
* Ensure regulatory compliance, customer satisfaction and operational efficiency across multiple regions.
* Some experience in Gas Servicing and Repair Scheduling would be beneficial. However Contact Centre Management is the main focus of this job.
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