Cluster Groups, Conference and Events Coordinator
Job Number: HOT0CG8P
Location
Hilton East Midlands Airport Hotel, Junction 24, M1, Derby Road, Derby DE74 2YW
Benefits
* Free and healthy meals when on duty
* Grow your Career! - Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com )
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
* Discounted dental and health cover
* Modern and inclusive Team Member’s areas
Responsibilities
* Ensure strong financial management and maintain robust controls for Commission Processes.
* Liaise with the C&E Sales and Reservation teams to monitor and control the accuracy of data recorded in Delphi.
* Delphi reports – as directed by GCE Director or Cluster Commercial Director.
* Ensure Property Management System is current and accurate for Commissionable Rates.
* Prepare Month end accruals for the accurate provision of Unpaid Commission.
* Deal with all incoming enquiries and correspondences from clients, guests, companies and/or agents in regards to their billing/commission, whilst following established company and hotel policies.
* Office Stationary tracking and ordering.
* Look after various audit administrations, such as QA, Health & Safety, etc.
* Birchstreet Handling (e.g. Purchase Orders).
* Client Giveaway Items & Merchandise Handling (e.g. ordering stock, liaising with relevant departments, updating tracker)
* Maintain a high level of product knowledge about the hotel and local area.
Qualifications
* Have a sound administration background with basic skills in Word, Excel, Outlook and PowerPoint.
* Have good organisational skills.
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