* Permanent/Regular or Fixed Term Contract/Temporary: Permanent
* L&G Business Unit: Legal & General Retail
* L&G sub Business Unit: RETAIL - CENTRAL
* Primary Location: Cardiff, Four Central Square
* Job Family: IT & Change
Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
Who we are
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.
We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
We focus on helping the customers of today and tomorrow achieve better long‑term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
Job Description
We are seeking a talented Automation Developer to leverage LGI’s automation technologies to design, develop, and deploy process automation solutions across the Retail function. The role focuses on delivering innovative solutions to business challenges by pragmatically automating manual processes, while consistently adhering to robust development governance and change control standards.
What you’ll be doing:
* Designing, developing, and deploying end‑to‑end automation solutions into the production environment, leveraging enterprise automation tools to transform business processes and deliver innovative, high‑value solutions
* Collaborating with non‑technical stakeholders across the Retail organisation to define, assess, and validate requirements, ensuring a shared understanding of deliverables and maximising business benefit
* Influencing and engaging senior stakeholders on the feasibility, prioritisation, and value of automation initiatives to ensure the successful delivery of high‑quality outcomes
* Providing expert technical guidance and mentoring to members of the Insurance change teams, promoting knowledge sharing and strengthening understanding of automation capabilities and best practices
* Identifying and supporting the integration of emerging technologies to continuously enhance automation capability and drive ongoing process improvement
* Identifying, assessing, and escalating risks, issues, assumptions, and dependencies that may impact Insurance activities, recommending mitigating actions and ensuring adherence to automation governance standards and Legal & General policies
* Ensuring all work aligns with Treating Customers Fairly (TCF) principles by supporting Legal & General’s commitments to customer experience, employee engagement, continuous improvement, and ethical delivery
Who we’re looking for:
* Proven expertise in designing, developing, and delivering automation solutions using enterprise platforms such as Blue Prism, Liberty Create, and Microsoft Power Platform
* Strong technical capability across SQL (Transact‑SQL and DB2), VBA, and office‑based data tools, with the ability to build efficient, scalable solutions
* Experience operating and supporting a production digital workforce within well‑governed, high‑availability environments
* Demonstrated delivery experience within Agile and/or DevOps frameworks, contributing to iterative development and continuous improvement
* Ability to collaborate effectively with non-technical stakeholders, translating business requirements into robust, value‑driven automation solutions
* Confidence engaging and influencing senior stakeholders on solution feasibility, risk, and prioritisation
* Awareness of the UK Financial Services regulatory environment and the importance of compliance in automation delivery
* Relevant certifications desirable, including Blue Prism Induction or ROM Architect, Liberty Create Level 2 (Advanced), and/or Green Belt Six Sigma
Benefits and Compensation
* The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
* Life assurance
* Healthcare Plan (permanent employees only)
* At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
* Competitive family leave
* Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
* There are many discounts we offer – both for our own products and at a range of high street stores and online
* We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
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