Job Title: Sales Executive (Polish speaking)
Location: Edgware, HA8 7EB
Salary: OTE £40k +
Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. Fully office-based role.
The Role:
We are currently seeking a confident, energetic, motivated and relationship-oriented Sales Executive (Polish speaking) who embodies a positive and passionate attitude to join our dynamic sales team. The ideal candidate will have the ability to build strong rapport with clients, grow their portfolio, and successfully convert a high number of clients to our services.
This is an exceptional opportunity for an individual who possesses a genuine passion for their work, takes pride in delivering exceptional service, and strives to achieve optimal results for clients. In this role, your primary objective will be to efficiently handle a significant client portfolio, as well as dealing with hot and warm leads, while upholding our business directives and delivering an exceptional service. Maintaining strong relationships with our external partners will be crucial to ensure that all matters are handled in the most appropriate manner.
As the initial point of contact for our valued clients, we are seeking individuals who have a sincere desire to assist by actively listening, empathising, and determining the best course of action for each client. As our Sales Executive (Polish speaking), you will be responsible for providing compassionate customer service to individuals who have undergone challenging life events. Your role will involve guiding customers throughout their claims journey, ensuring a seamless and personalised experience.
Joining our growing sales team, you will thrive in an environment that fosters mutual support in achieving personal and team targets. Our office operates at a rapid pace, with a focus on making outbound calls to clients who require our expertise in finding suitable legal representation.
Please note - candidates must confirm the below in order to be considered;
Must be fluent in Polish.
Must live within a commutable distance to Edgware (HA8 7EB).Who Are We?
National Claims is a client management company based in Edgware, Greater London. We help those who have had non-fault accidents, Clinical Negligence cases and assisting tenants in addressing housing disrepair issues. We are committed to guiding our clients through their entire legal journey, connecting them with specialized law firms tailored to their specific needs.
Skills and experience required:
Accurate data capture and concise summarization in accordance with business guidelines;
Excellent customer service skills;
Exceptional verbal and written communication skills, both over the phone and through email;
Proficiency in using multiple systems interchangeably and strong keyboard skills;
Organisational skills, efficient time management, and the ability to understand and meet client requirements;
Understanding of compliance importance and awareness of potential consequences to the business if not adhered to;
Motivation to meet and exceed sales targets, a strong work ethic, and the ability to thrive within a friendly team environment. Persistence in sales follow-up inquiries.Desirable Personal Attributes:
Passionate about delivering exceptional service;
Driven to achieve the desired outcome;
Curiosity and ability to ask the right questions;
Team-oriented, working collaboratively to achieve shared goals;
Strong work ethic;
Motivated and self-driven;
Outgoing and engaging attitude;
Confident telephone manner;
Excellent customer service skills;
Ability to work effectively in a team environment.Benefits:
Pension Scheme;
Monthly incentives;
Team nights out.Monthly Incentives include:
Sales person of the month recognition
Highest Conversion for the month recognition
Voucher for hitting monthly team targets
1st and 2nd place for the highest trust pilot reviews for the month
Highest Yearly Conversion Prize - This year the agent will receive £1200 worth of Holiday Vouchers.
Introducer fee when introducing friends or family.
Uncapped Commission
30 Holiday Days - Including