We are seeking an experienced Italian Speaking Travel Team Manager to join a highly successful luxury travel company working remotely (based in the UK only). Our client specializes in multi-day custom itineraries for discerning travellers and offers custom experiences & solutions throughout Italy. Lucrative bonus, remote working, trips to Italy, generous holiday allowance and a great working team is on offer along with many other perks. This exciting Italian Speaking Manager role is ideal for someone with a strong background in travel sales and leadership, particularly within luxury travel, tour operators, or DMCs. You will be responsible for leading and developing a sales team, driving performance, and ensuring that every client enquiry is handled with expertise, care and attention to detail. Italian Speaking Travel Team Manager Duties: * Managing sales performance and team cohesion for Travel Design. * Serving as primary liaison for cross-departmental relationships. * Monitoring team performance weekly, providing proactive feedback and * coaching. * Conducting weekly team meetings, fostering accountability and motivation * across key metrics (calls, follow-ups, emails, client relations, conversion * rates); tracks progress and provides solutions. * Managing lead allocation, considering workload, staff requests, and skill sets * to optimize productivity and revenue. * Ensuring successful implementation of new systems and business processes * through leadership, coaching, and training. * Developing new sales initiatives. * Managing sales budgets and targets * Managing current products and proposes new product offerings. Italian Speaking Travel Team Manager – Essential Requirements: * At least 2 years team leader/management experience within the travel industry * Experience selling private tours of Italy Fluent in written and spoken English and Italian. * Proficiency in staff management, including adapting management style (micro/macro) * to optimize productivity and well-being. * Capability in identifying and nurturing staff talent for career progression. * Proficiency in staff coaching and training on systems and processes, including * onboarding and off-boarding. * Ideal but not essential proficiency with Airtable, ZenDesk & Google Suite