Overview
Membership Sales Executive - Watford
Salary: £12.50ph + commission + annual bonuses
Normal hours = 40 hours per week, including mornings, evenings and weekends.
About The Role
The Massage Company is looking for a great Membership Sales Executive for our multi award-winning concept in Watford.
We believe you should look forward to coming to work, then have a professional, active and healthy environment when you get there. A successful TMC Membership Sales Executive is passionate about bringing high-quality massage to as many local customers as possible, and transforming it from the occasional or a treat to a routine and vital part of a better and balanced life for our customers.
Benefits
* The ability to earn a good, reliable salary and commission, with unlimited upwards earning depending on success
* A great team environment, with like-minded colleagues
* The chance to be part of an exciting new concept developing in the UK
* Learning new sales techniques, within the TMC Sales Training programme, by understanding customer types (matching to The Massage Company client profiles) and the skills to overcome questions and match customer needs to our membership options
* Professional and personal career opportunities, within exciting new brand
* Free monthly employee massage, plus discounted family and partner rates
Position requirements
* Selling memberships through face to face discussion, on follow up sales calls, and generating new clientele through promoting The Massage Company member referral
* Business to Consumer (B2C) sales experience essential (min 1 year)
* Create excellent experience for members/guests through friendly and helpful attitude
* Responsible for scheduling appointments over the phone, on email, and in person
* Providing clients with the best massage service advice to fit their needs, and by matching them to the right therapist during the pre-treatment discussions. Our internal TMC Knowledge Base, and training, will support this
* Answering customer questions and concerns with urgency, care and sincerity
* Occasionally being part of promotional activity, both onsite and offsite locally
* Playing a role in the centre’s upkeep by carrying out cleaning tasks
* Must be able to work both Saturday and Sunday.
* Must be customer service oriented and able to communicate effectively with customers, colleagues and management
* Must be eligible to work in the UK and fluent in English, spoken and written
All applications will be handled by 4Leisure Recruitment, our retained recruitment partner.
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