Role: Workforce Labour Resourcer
What you will do:
* Managing the end-to-end induction process for internal and external personnel
* Develop a strong understanding of our fleet & labour trades, and industry competencies
* Data entry on to internal data management system/App
* Handling confidential data in line with GDPR and other policies
* Manage Inbound and outbound calls to external site personnel
* Relationship building with external and internal personnel
* Assist with implementing effective workforce planning strategies to ensure the timely placement of Operatives based on project needs
* Managing customer expectations / Customer service communications via telephone and emails
* Working between the workforce Managers, external on-site personnel, project management teams and on-site management teams to ensure effective communication and smooth operation.
* Promote clear and consistent communication among all stakeholders (both internal and external), ensuring that information flows seamlessly and any issues are addressed promptly
* Identify and resolve operational challenges proactively
* Developing a significant increase in labour candidate database in line with KPIs
Success Enablers:
* Independent self-starter
* Strong decision-maker
* Able to work under pressure in a fast-paced environment
* Extremely high attention to detail with a passion for getting it right first time
* Results-driven team player working towards team targets
* Strong communicator across all mediums in high-volume