PIRATE.COM
Pirate Studios is the world's leading provider of rehearsal, DJ and recording facilities with studios in the UK, Ireland, Germany and the USA and exciting plans to expand. This is a rare opportunity to be part of a global team that is building something extraordinary.
Site Manager - Bristol/Cheltenham
We are hiring a dynamic and hands-on Site Manager for our studios in Bristol & Cheltenham
At Pirate, we want every customer to enjoy our studios to the fullest, creating a welcoming, inspiring, and safe space for creativity to thrive and as a Site Manager, you'll be at the heart of this mission. You'll ensure our studios meet high standards, offer a great customer experience, and run efficiently. You'll balance smooth operations, growing revenue, controlling costs, while ensuring health and safety compliance.
Every day will be different for you, but here's an overview:
Studio Operations- Oversee daily studio operations, manage equipment, and work with contractors and staff to keep things running smoothly.
Equipment Repairs: Keep equipment running smoothly with regular checks, troubleshoot and fix issues on the spot, and liaise with Stock Control & Repairs for any additional repairs.
Customer Experience: Be the on the ground face of Pirate Studios, gather customer feedback, make improvements, and collaborate with our Artist Support Team to ensure every visit runs smoothly.
People Management: Lead a small team of Studio Assistants and cleaners, ensuring they have the tools, training, and support to thrive.
Health & Safety: Maintain a safe, welcoming environment for artists, staff, and contractors by ensuring all compliance tasks and safety regulations are followed.
Our Ideal Site Manager has..
* Experience: Proven experience in site operations management.
* Passion: You're passionate about providing exceptional customer service, and you have a love for music and creative spaces.
* Skills: A natural multitasker with excellent communication, problem-solving, and organisational abilities. You can think on your feet and remain calm under pressure.
* Personality: Outgoing, friendly, and approachable- you're a brilliant people manager who knows what it takes to build and retain happy teams.
* Flexibility: Willingness to work a complete mix of weekdays and weekends.
* Ability to travel between Cheltenham and Bristol weekly; access to a car would be beneficial.
Bonus points if you have experience in musical equipment repairs.
What's in it for you?
This is a full-time position of 37.5 hours per week on a salary of £28,605 per year.
Pirate Studio Managers are at the forefront of the creative industry, with the opportunity to have a huge impact on our customers. Every day brings new challenges and opportunities to collaborate, innovate, and make an impact. Alongside these rewarding parts of your role, we offer:
* Free Studio Hours
* 33 days annual leave, increasing to 35 days with length of service (inclusive of bank holidays) or a prorated equivalent.
* 2 Duvet days – to press the pause button and reset mentally, no questions asked.
* 4 weeks of fully paid sick leave
* Generous parental policies
* 24/7 Virtual GP & EAP
* Dental cover
* Life insurance, online will writing service & income protection
* The YuLife App
* Cycle to work scheme
* Nursery benefit scheme
We are looking to fill this position quickly, so if you're interested don't delay your application as we will close the job advert when we have sufficient applications.