QA Quality Manager – Heritage Soap Manufacturer
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Overview
"The Bar is Back" – and we need your mechanical expertise, problem‑solving mindset, and drive for innovation to help us scale from 20 million to 70 million bars a year. We do more than make soap – we craft a wide range of personal care products, including hair and body cleansers and aromatic oils. We produce high‑quality, sustainable soap products for leading global brands.
The Role at a Glance
Quality Manager
Glasgow – Hybrid
£45,000 – £50,000 per annum + 33 days holiday (rising with service)
Full Time – Permanent
Hours: 8:00‑16:30 Mon‑Thurs, 8:00‑15:00 Fri (WFH)
Reporting to: Managing Director
Direct reports: 4
Benefits
* Excellent benefits package including pension
* Income Protection Benefit after 1 year in role
* Death in Service benefit of 3× basic salary
* Access to Help@Hand (EAP, GP & Physio services)
* 4‑weekly pay cycle
* 33 days holiday inclusive of bank holidays (rising with service)
Your Background / Skills
* Experience managing a quality team and running BRC audits and ISO audits
* Quality management, internal & external audit management
* Quality assurance for in‑process and finished goods manufacturing
* Experience in beauty & cosmetic manufacturing, food manufacturing, and FMCG manufacturing
About You
* Degree in a scientific discipline or extensive manufacturing experience with a strong focus on quality systems
* Proven track record in quality systems and GMP compliance (ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, Cosmos Organic)
* Experienced leader with a history of managing and developing high‑performing teams
* Proficient in Office 365 and ERP systems
* Strong communicator skilled in cross‑functional collaboration and customer engagement
* Presence within senior management, capable of delivering impactful results and updates at board level
Key Responsibilities
* Lead and drive compliance with ISO and all certified standards
* Own and manage the QMS, processes, and documentation to meet ISO22716 Cosmetic GMP, BRC Consumer Products, RSPO Supply Chain, and Cosmos Organic requirements
* Manage and develop the quality team and oversee daily operations
* Chair monthly and annual quality meetings, ensuring performance reviews against the Quality Manual 5.6.2
* Set annual quality objectives and deliver them on time
* Define, monitor, and report on quality KPIs
* Coordinate and support external and internal audits, including traceability and recall exercises
* Safeguard product quality – ensuring in‑process and finished goods meet customer standards
* Investigate complaints, non‑conformances, and deviations; drive root‑cause analysis and implement CAPAs
What’s on Offer
* Competitive market salary
* 4‑weekly pay cycle
* 33 days holiday inclusive of bank holidays (rising with service)
* Pension
* Death in Service benefit of 3× basic salary
* Income Protection Benefit after 1 year in role
* Access to Help@Hand (EAP, GP & Physio services)
Quality isn’t a checkbox – it’s our legacy. If you’re ready to shape the next chapter of a sustainable British success story, lead a proud, skilled team, and see your impact in every bar we make, this is your moment. Join us in setting new standards for excellence – one bar at a time.
Sounds like a good fit? Apply here for a fast‑track path to our Leadership Team.
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