Permanent Full Time 37.5 hours per week
We are currently looking to recruit a Customer Service Manager to join our team within LovellsBirmingham region.
Reporting to theHead of Customer Service,you'llmanage and deliverthe full 12-month or 24-month defect inspection process, including thetimelyresolution of issues, and professional representation of Lovell at inspections, safeguarding both quality and reputation
Youllensure all defects areidentifiedand accurately recordedin line with NHBCstandards and Buildmark warranty requirements, coordinating any necessary remedial work and complete post-occupation inspections. With a good understanding of regulatory processes, you willensure compliance at all times.Organised and communicative, you will feel at ease collaborating with ...