Organise and supervise the unit in accordance with Compass Group UK & Ireland standards, contract specifications and statutory regulations. Provide efficient and effective management, ensuring quality service, overseeing food preparation, cooking, service, resource usage, and compliance.
Key Responsibilities
* Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.
* Previous Contract Catering Experience.
* Communicate, motivate and guide effectively your management team and catering staff daily. Set clear operational responsibilities and monitor performance.
* Take overall responsibility for food and health and safety procedures in the catering department.
* Communicate regularly with the client as required.
* Complete action plans following customer satisfaction surveys.
* Promote the unit and act as a Compass Group Advocate at all times.
* Proven experience of managing internal and external stakeholders.
* Ensure all client hospitality is delivered to the agreed standard and seek feedback on food and service.
* Identify opportunities to enhance/develop the service and discuss with line manager.
* Bring innovation and flair.
* Operate to the agreed budget, monitor trends and identify corrective action when necessary.
* Ensure all customer requirements are delivered in line with expectations.
Benefits
As part of Compass, you'll help to feed people, fuel progress and forge connections across 6,000 venues.
We ensure you're rewarded for all your hard work, offering a comprehensive benefits package including but not limited to:
* Free meals on duty
* Onsite free car parking
* Contributory pension scheme
* Career Pathways and MyLearning programmes
* Digital GP and family healthcare benefits
* Exclusive travel discounts (TUI, Expedia, Booking.com, etc.)
* Discounts on Tesco, Sainsbury's, Morrisons, and more.
* Up to 44% off cinema tickets
* Cash rewards for use on a wide range of brands
* Free wellness, mindfulness, and exercise classes
* Share all discounts and offers with friends and families
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