Main Purpose of role
We have an exciting opportunity for a Senior Sales Executive to be based in Batley and support our thriving Yorkshire West region, who have a robust and secure plan for future developments. The Senior Sales Executive will support at developments across the region. The successful candidate will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.
The Senior Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspect of build, sales and progression. They will also ensure the standard follow up procedures are adhered to and that all complaints and issues from customers are responded to.
The successful candidate will work closely with the Sales Manager to support them with mentoring and developing new starters and existing employees and being a point of resource contact for them. They will also work closely with them from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors and estate agents to progress each sale through to completion in a timely manner.
The Senior Sales Executive will open and maintain the show home, ensuring the Sales Information Centre, show home, and landscaping are well-presented, including signage and cleanliness. They will also deputise for the Sales Manager when required and compile weekly and weekend sales reports, providing clear summaries of weekend activity.
Skills, Knowledge, Experience
We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open and friendly with our customers. They will be open minded, flexible and creative with a progressive mind set and ability to see the bigger picture.
Education and Qualifications
Essential
* Educated to GCSE or equivalent standard in English and Maths.
* Valid UK driving license
Desirable
* Formal sales/customer service specific qualifications.
If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact recruit@keepmoat.com
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