Possibility of work: Hybrid - 2-3 days in a week from office Contract duration: 12 months Location: Sunbury-on-Thames, Greater London Industry: oil&gas Required Core Skills: • Ability to build ServiceNow Reports, dashboards and homepages. • Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience • ServiceNow System Administrator Certification required. • Minimum 3 years of experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool with around 5 years overall IT experience at least. • Understanding of ITIL framework Minimum years of experience: 3-5 Detailed Job Description: • Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training • Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards. • Codes, tests, debugs, and documents assignments of moderate to high complexity • Independently researches and resolves more complex technical problems. • A top level technical contributor in highly specialized phases of applications system architecture with strong technical (applications based) knowledge • May serve as project manager or team lead on complex projects. • Based on customer requirements, formulates/defines systems scope and objectives • Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards. • When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity. • Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow.