Role
Internal Technical Sales
Location
Leighton Buzzard Beds
Salary
circa £26,000 - £30,000 basic plus bonus
Benefits
Besides being a great team and place to work which is always a huge plus, these guys offer the following :
* pension
* 30 days holidays (inc the bank holidays)
* your birthday off
* Employee of the Month Scheme with a nice prize of £100!
* team company bonus
* company events
* parking
* great investment in your development and career path
Job Summary
Our client is looking for an experienced Technical Sales Exec to join their friendly team and be an integral part of their mission to become the UK’s most recognised and warmly regarded B2B Trade Distributors of Professional and Commercial Audio, Lighting, Video, Special Effects and Ancillary. You will be an integral part of the internal sales team contributing towards the daily drive to achieve the company’s sales targets and objectives.
This is a busy office-based role in which you will be required to converse with customers via telephone and email on a daily basis, supporting and reacting to their requirements, following up quotes, sales leads and opportunities. Utilising your technical knowledge and experience you will be required to assist customers and less technical colleagues to identify the right products for the application and assist with design and specification. From time to time, you may also be asked to take part in office based proactive sales campaigns. You will be working closely with the rest of the sales team and the wider team at the company to deliver the best possible customer service to the companies trade customers.
Key Duties and Responsibilities
* Respond to and support customer requirements via phone and email
* Proactively follow up sales opportunities and leads via phone and email
* Respond to new sales enquiries, customers and referrals from suppliers
* Maintain a friendly and helpful service to our trade customers
* Build relationships with customers and suppliers
* Assist customers and colleagues to identify the correct products for the application
* Assist with design and specification of sound, lighting and video systems
* Increase sales revenue by up‑selling as appropriately required
* Manage your own time and balancing your workload
* Maintain the sales contact database
* Support customer after‑sales enquiries in liaison with customer service department
* Assist sales management and administration functions as appropriate
* Focus on both individual and company sales targets
* Work as part of a team to ensure the highest possible levels of customer service
* Visit customer and suppliers as necessary from time to time to ensure relationships are forged and maintained
All About You and What you Need
Excellent communication skills both orally & written (emails etc.)
Good numeracy skills to work out costs, best sales return
Good Computer skills : Competent in Microsoft Office (Outlook, Word, Excel)
CRM System (Microsoft 365 Business Central / NAV Dynamics useful but not essential)
Self‑disciplined, organised and ability to work on own initiative and with attention to detail
Self‑motivated with desire and ability to achieve own and agreed goals
Good interpersonal and communication skills to build relationships with customers, vendors and colleagues
Ability to multi‑task and work in a fast‑paced environment and to prioritise as necessary
Ability and trustworthiness to work alone with minimal supervision
Great attention to detail and ability to maintain accurate and up‑to‑date information
A good basic level of education (i.e. schooling / further education) and ideally qualifications in the field of audio, lighting and visual products
Good knowledge of audio, lighting and / or visual products, preferably (but not essentially), in commercial products
Technical experience with proof of working history using your technical ability and knowledge
Experience and / or desire to work within a busy office environment working closely with your colleagues helping, advising and supporting
If you believe you are this person, please send your CV to James Newbury Appointments for review. If you do not hear back within 3 working days, unfortunately, you have not been shortlisted on this occasion, however, we would like to thank you for your interest.
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