An exciting opportunity has arisen to join an iconic luxury maison celebrated for its exceptional craftsmanship, creative heritage, and timeless elegance.
We are seeking an experienced Sales Executive to become a key ambassador within our Harrods boutique. This role is centred around CRM, client development, and relationship-led selling, making it ideal for a commercially driven luxury professional who excels at building and nurturing a high-value client portfolio.
Key Responsibilities
- Deliver an exceptional and highly personalised client experience at every touchpoint
- Build, develop, and maintain long-term relationships with HNW and UHNW clientele
- Proactively drive client outreach through appointments, events, networking, and strategic CRM activities
- Identify opportunities to grow and reactivate your client base, generating repeat business and referrals
- Consistently achieve and exceed ambitious sales targets
- Act as a true brand ambassador, sharing product knowledge, craftsmanship stories, and heritage with clients
- Collaborate with management and colleagues to maximise commercial opportunities and boutique performance
About You
- Minimum 10 years' experience within Fine Jewellery, Fine Watches, Couture, or Quiet Luxury brands
- Proven track record of delivering £1M+ annual sales performance
- Strong CRM and clienteling expertise with experience managing a loyal and high-spending client portfolio
- Entrepreneurial mindset with the ability to create opportunities and drive business independently
- Comfortable working within a considered, relationship-focused environment where success is built through proactive outreach rather than footfall alone
- Passion for luxury craftsmanship, exceptional service, and long-term relationship building
- Excellent communication, presentation, and interpersonal skills
What We Off
- The opportunity to represent one of the world's most prestigious luxury maison
- Access to an exclusive international clientele
- A collaborative and supportive team environment
- Ongoing training and development within the luxury sector
- Competitive salary, commission structure, and benefits package
This is an exceptional opportunity for a client-focused luxury professional who understands that true success is built through relationships, trust, and an unwavering commitment to excellence.
*you must have a valid british passport, VISA or right to work in the UK to apply*
