I am working with a growing business that provides specialist solutions to professional clinics across the country. The team is continuing to expand and they are now looking for an enthusiastic Sales and Customer Support Executive to join their friendly office in Knaresborough.
You will become part of a supportive office based team who work closely with field specialists to assist a wide range of professional practices. These include national groups, medically led clinics with multiple practitioners and independent professionals. Your focus will be to strengthen relationships with existing customers, offer guidance that supports their client journey and help them increase loyalty and repeat business.
Key responsibilities include
·Building and maintaining strong relationships with a wide range of clinic clients
·Supporting field based sales and training activity through regular contact with customers
·Guiding clients through recommended protocols and helping them improve results for their own customers
·Increasing loyalty and repeat business by offering informed and friendly support
·Managing a structured sales process with clear objectives for each call or meeting
·Conducting regular Teams calls and online meetings with clients
·Recording all activity clearly and accurately on the CRM
·Following standard operating procedures and ensuring consistent delivery of key messages
·Identifying opportunities for increased orders and suggesting suitable product solutions
·Working closely with the wider team to support overall business growth
·Assisting with general customer service, enquiries and aftercare
·Providing reliable administrative support to ensure smooth daily operations
The package includes
·Salary from £30000 to £40000 per year depending on experience
·Commission of up to 20 percent of salary based on sales and profit targets
·Full time position, 35 hours per week
·Hours are 9 until 17
·Free parking
·21 days holiday plus bank holidays, with one additional day added each year up to 28
If this sounds like the right next step for you, please apply and I will be in touch to discuss the opportunity.