Were looking for a customer focused team member to support our regional sales team and deliver an excellent customer experience.
In this role, youll be the main inbound contact for customers in your portfolio, managing enquiries, processing orders, and building strong customer relationships. Youll also identify opportunities to upsell and cross-sell our products and services, helping the team achieve regional sales targets.
About the Role
Manage inbound customer calls and enquiries
Build strong customer relationships across the region
Identify sales opportunities through upselling and cross-selling
Process stock and indent orders accurately and efficiently
Create and maintain price lists and pricing terms
Keep CRM records up to date for clear business visibility
Negotiate pricing within company guidelines, with TAM support
Escalate customer opportunities, technical issues, or pipeline updates as needed
Work closely with Telephone Account Managers to support sales growth
Experience in sales, customer service, or account support
Strong communication and relationship-building skills
Good organisational skills and ability to meet deadlines
Confidence using CRM systems
Commercial awareness and customer-focused mindset
Positive, adaptable team player who takes ownership and delivers results
Benefits
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