Sales Executive - Excel London - Full-Time / Permanent
£37230 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
Overview
ExCeL London is a leading global event destination, hosting over 350 events each year. At ExCeL London Hospitality (ELH), we deliver exceptional catering and hospitality experiences that elevate every event.
The Role
Reporting to the Commercial Sales Manager, you’ll focus on growing conference and event (C&E) sales, while supporting exhibitions during peak periods. You’ll manage enquiries, create proposals, and convert business in line with commercial targets.
Acting as a key link between clients, internal teams, and venue partners, you’ll help deliver seamless events while supporting sales materials, reporting, and administration.
Key Responsibilities
Sales & Commercial Growth
* Manage enquiries and produce commercially strong proposals
* Drive revenue through conversion, upselling, and cross‑selling
* Build and maintain client relationships to support repeat business
* Identify opportunities for account growth and enhancements
* Maintain accurate CRM records and support exhibition activity as needed
Client Experience
* Act as a key client contact from enquiry to contract
* Deliver clear, professional communication aligned to client needs
* Support key accounts, proposals, and site visits
* Gather feedback to inform improvements and opportunities
Collaboration & Administration
* Maintain sales documents, planners, and collateral
* Work closely with Operations, Culinary, and Marketing teams
* Support reporting, forecasting, and process improvements
Event Delivery
* Support live events, including on‑site sales activity
* Attend pre‑event briefings and communicate key details
* Monitor client satisfaction and manage on‑the‑day requests
* Assist with last‑minute changes and post‑event debriefs
About You
* Experience in sales or event‑focused roles (hospitality/venue preferred)
* Commercially minded with a passion for events
* Highly organised, detail‑focused, and proactive
* Strong communicator with excellent relationship‑building skills
* Comfortable managing multiple priorities in a fast‑paced environment
* Professional, adaptable, and solutions‑focused
* A team player with the ability to work independently
* Driven to deliver exceptional client experiences
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences and shape the future of hospitality.
Benefits
* Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
* Aviva Digicare - Free annual healthcare check
* Exclusive Benefits & Wellbeing site (Perks at Work)
* Entertainment discounts - up to 55% off cinema tickets
* Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
* Travel discounts - Discounts with holiday companies such as TUI and Expedia
* Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
* Meals on duty
* Vodaphone discounts
* Pension scheme and Life Assurance
* Employee Assistance Programme
* 23 days + BH's and additional day off for your birthday
* 2 days additional leave, following return from Maternity leave during first year back
* Competitive and supportive family benefits
* Day off for baby's first birthday
* Holiday purchase scheme
* On‑going training & development and career pathways
* Professional subscriptions paid
* Financial wellbeing programme and preferred rates on salary finance products
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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