Jennings O'Donovan & Partners part of RSK Group is seeking an experienced and dedicated Quality & IMS Manager to oversee the effective implementation, maintenance, and continuous improvement of our Integrated Management System (IMS). This crucial role will ensure our continued compliance with company integrated management systems (e.g., ISO 9001, ISO 14001, ISO 45001), manage all aspects of external certification, act as the lead document controller and reviewer, and coordinate compliance monitoring through a regular internal audit program. The successful candidate will play a vital role in upholding our commitment to quality and operational excellence, ensuring alignment with both Jennings O'Donovan's and the broader RSK Group's operational standards. Key Responsibilities: Integrated Management System (IMS) Management:Develop, implement, and maintain Jennings O'Donovan's Integrated Management System (IMS) in strict accordance with relevant ISO standards (e.g., ISO 9001:2015 Quality Management, ISO 14001:2015 Environmental Management, ISO 45001:2018 Occupational Health & Safety Management). Ensure the IMS is robustly integrated into all of the company's operations, project delivery, and business processes, and aligns with RSK Group operations. Drive the continuous improvement of the IMS to enhance efficiency, effectiveness, and overall business performance across the practice. Monitor and regularly report on the performance of the IMS to senior leadership team, identifying areas for improvement and recommending strategic corrective and preventive actions. ISO Accreditation and Standards:Lead and manage the company's ISO certification processes, including meticulous preparation for external audits and proactive liaison with certification bodies. Ensure ongoing and unwavering compliance with all applicable ISO standards, relevant industry standards, and regulatory requirements pertinent to the engineering consultancy sector in Ireland and internationally. Stay comprehensively up-to-date with changes in ISO standards and regulatory frameworks, implementing necessary updates and adaptations to the IMS promptly. Support the business with obtaining additional certification as agreed with the Senior Management Team. Document Control and Review:Act as the lead Document Controller for the IMS, diligently managing the creation, review, approval, distribution, and systematic archiving of all IMS-related documentation (e.g., policies, procedures, work instructions, forms, templates). Ensure all documents are current, accurately formatted, easily accessible, and version-controlled for relevant personnel across the practice. Implement and maintain an efficient and user-friendly document management system (both digital and physical, as required). Facilitate regular and systematic reviews of IMS documentation to ensure ongoing accuracy, relevance, and compliance. Manage the upload, organization, and retrieval of documentation on digital platforms, including SharePoint or similar intranet/document management systems. Internal Audits:Develop and implement a comprehensive annual internal audit program tailored to Jennings O'Donovan's operations. Plan, conduct, and report on internal audits across various departments and project processes to assess compliance with IMS requirements and identify opportunities for improvement. Coordinate and track corrective and preventive actions arising from both internal and external audit findings, monitoring their implementation and verifying their effectiveness. Train (or identify and arrange for training), mentor, and support other internal auditors within the practice as required, fostering a culture of internal assurance. Provide regular updates to the Senior Management Team on the key trends / outcomes from the audits along with suggestions for improvement. Training and Awareness: Develop and deliver engaging and effective training programs to all employees on IMS policies, procedures, and relevant ISO standards to promote comprehensive understanding and adherence. Actively foster a strong culture of quality, environmental responsibility, and occupational health and safety throughout Jennings O'Donovan & Partners. Stakeholder Collaboration:Collaborate effectively with department leads, project managers, and project teams to ensure IMS requirements are thoroughly understood, integrated into daily operations, and seamlessly embedded into project delivery. Provide expert guidance and support to all staff on IMS-related matters, promoting best practice and problem-solving. Qualifications and Experience: Bachelor's Degree in Engineering (Civil, Environmental, etc.), Quality Management, Environmental Science, Occupational Health & Safety, or a closely related technical field. 5 years proven experience in managing Integrated Management Systems, ideally within an engineering consultancy or similar professional services environment. In-depth knowledge and practical hands-on experience with ISO 9001, ISO 14001, and ISO 45001 standards are essential. Certified Internal Auditor (Lead Auditor certification in one or more ISO standards is highly desirable). Demonstrated experience in robust document control and managing comprehensive documentation systems. Proven experience with SharePoint, intranet systems, or other enterprise-level document management platforms for uploading, managing, and retrieving documentation. Strong understanding of continuous improvement methodologies (e.g., Lean, Six Sigma principles) is an advantage. Person Specification: Exceptional organizational and meticulous project management skills. Unwavering attention to detail and accuracy in all tasks. Strong analytical, critical thinking, and effective problem-solving abilities. Excellent written and verbal communication skills, with the ability to convey complex technical and procedural information clearly and concisely to diverse audiences. Extremely high attention to detail required. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with document management software. Ability to work both independently with initiative and collaboratively as a valued member of a professional team. Proactive, self-motivated, results-oriented, and capable of managing multiple priorities effectively. Strong interpersonal skills with the ability to influence, persuade, and engage stakeholders at all levels of the organization. What we can Offer A competitive salary and comprehensive benefits package. The opportunity to play a pivotal role in a well-established and respected engineering consultancy. Professional membership fees and a strong CPD commitment. Flexible working hours. Hybrid working arrangement (following completion of probation period). Pension, Income Protection, Death in Service, EAP. The opportunity to work and grow in a dynamic and growing team. Be part of a team contributing to significant infrastructure and environmental projects across Ireland. QualityManager IMS L1-NS1