HR Administration Overall Role-PurposeThis role will provide a professional, high-quality HR service to employees and managers; providing advice and guidance over the telephone or via the HR case management system.Key Responsibilities Act as first point of contact for all customers, whether internal or external, via telephone and email and respond to their queries. Administer the end-to-end employee lifecycle transactions and ensure adherence to HR policies and processes. Determine the need to escalate queries as necessary to subject-matter expert Administer end-to-end employee life cycle processes, to include but not limited to starters and leavers, contracts of employment, contractual changes, references and long service letters to ensure adherence to current employment legislation Undertake reward and benefits administration. Ensure the HR system in relation to the above is maintained with accurate and timely data. Raise issues as appropriate and contribute to the ongoing process development and improvement of the HR Service Desk. Ensure that a systematic and accurate electronic filing system and record-keeping procedure are followed by all in the department. Liaise with Payroll to ensure starters, leavers and contractual changes are made in time for payroll deadlines. Please only apply for this role if you are on short notice or immediately available and have had some previous HR experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4713779