ABOUT THE ROLE As Head of People Partnering, you’ll lead a team of three Regional People Partners and an ER Lead, supporting a workforce of 3,000 brilliant bakery team members across the country. You will partner closely with our Heads of Operations, Talent, L&D, and People Services to deliver exceptional people initiatives that improve performance, strengthen our culture, and enhance the employee experience across GAIL’s. This is a highly impactful, visible, and strategic role—perfect for someone who thrives on autonomy, collaboration, and meaningful relationship‑building. Lead With Drive Inspire and guide your People Partners to deliver local talent support and leadership coaching. Shape an exceptional onboarding experience for new managers across regions. Champion continuous improvement across all people processes, policies, and touchpoints. Own key people metrics—driving improvements in retention, engagement, wellbeing, and absence. Build strong, trusted relationships with bakery managers, regional operations teams, and the wider support office. Role‑model inclusivity, diversity, belonging, and our purpose: “Feed more people better.” Lead to Deliver Analyse people data to identify trends and drive fact‑based decisions. Manage complex ER matters with expertise, pragmatism, and commercial awareness. Oversee data accuracy on Fourth and ensure effective reporting. Produce monthly board packs and support seamless onboarding and offboarding processes. Manage team budgets and ensure efficient use of resources. Lead Through People Coach, develop, and inspire your team—creating a culture of growth and accountability. Maintain a healthy work‑life balance for your team while supporting a 7‑day operational business. Drive succession planning for our ‘Fab 5’ bakery management roles. Collaborate with L&D to bring career pathways to life for all roles and levels. Ensure bakery leaders have the tools they need to lead their people brilliantly. Own B‑Heard survey results for your team and act on insights. Lead With Vision Partner with the Head of People to enhance the end‑to‑end employee experience. Stay ahead of industry trends and competitor activity, ensuring our people plans are best‑in‑class. Build talent pipelines to support new openings, internal moves, and long‑term growth. Lead cross‑functional projects, hitting key milestones and delivering strong outcomes. Create space for reflection: what’s going well, what’s not, and what we’ll do differently. ARE YOU THE MISSING INGREDIENT CIPD Level 5 (desirable) Experienced leading People Partners or operating as a senior People Partner within a fast‑growing hospitality, retail, or consumer business of 3,000 employees. Passionate about “doing the right thing” for people and the brand. Commercial, solution‑oriented, and resilient. A strong relationship‑builder who can influence senior leaders and challenge constructively. Authentic, grounded, and able to bring a sense of fun to your work. Highly organised, detail‑driven, and able to juggle competing priorities. Comfortable with nationwide travel and occasional weekend working. A natural coach and communicator who cuts through noise with clarity. Trusted, confidential, and professional at a senior‑leadership level. BENEFITS BAKED IN Free food and drink when working 50% off food and drink when not working 33 days holiday Pension Scheme Discounts and Savings from high-street retailers and restaurants 24 hour GP service Cycle to work scheme Development programmes for you to RISE with GAIL’s