Primary Responsibilities
- Take ownership of the development, all aspects of presentation and the entire purchase process.
- Become the reference point for the purchaser and all other internal and external interested parties from first contact through to completion of the house sale.
- Promote and provide for the use of company‑recommended mortgage brokers and solicitors to ensure an efficient service for the customer to achieve purchasing deadlines.
- Ensure all administrative and reporting requirements are met according to company policies and agreed time frames.
- Ensure that market research, price benchmarking, advertising, incentives, PR and other marketing events are undertaken.
Job Summary
- Take ownership of the pipeline to fulfil agreed sales targets.
- Proactively search for target customers and create appointments.
- Follow up leads to ensure sales targets are met and customer satisfaction is measured to the required level.
- Undertake inspections and introduce the customer to their new home, ensuring familiarisation and aftercare at defined intervals following move‑in.
- Ensure the health and safety of customers, colleagues and other parties while on site in accordance with legal requirements and company policy.
- Follow and adhere to company procedures, standards of performance, and the business unit Sales Manual.
- Work a regular weekend and bank holiday schedule as required.
Experience, Qualifications, Technical Requirements
- Sales experience in the housing industry.
- High levels of self‑management.
- Exceptional customer service skills and sales excellence.
- Computer literacy.
- Full driving licence and ownership of a car.
What We Offer
- Excellent retail discounts.
- Company‑funded life insurance and private healthcare.
- Access to a quality pension scheme with company contributions.
- Discounted house purchase scheme, car leasing scheme and share plans.
- Opportunity to tailor your benefit package (e.g., extra annual leave, adding dependants).
- Industry‑leading professional training and development.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long‑term health conditions and guarantee an interview to applicants who declare such circumstances during the application process and meet the minimum requirements for the role.
Internal Applicants
Please inform your line manager if you wish to apply for this role.
