Brook Street Recruitment is working with our client in Mallusk to recruit an office-based Sales Account Manager
Responsibilities:
* Strengthen relationships with clients via telephone in-house at their facility in Mallusk
* Qualify sales leads utilising reporting and analytic tools
* Ensure customer satisfaction and follow up
* Communicate service issues to Department Managers/Supervisors
* Identify opportunities and grow business from existing house accounts.
* Continually seek improvement in procedures and services to create more efficient and cost-effective operations.
* Be dedicated to the success of the company and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business
Criteria
1. Educated to min GCSE - must include English and Maths
2. Minimum two years sales / account management experience
3. Ability to create/write customer requirements clearly for use by other employees.
4. Required to learn internal operating systems
5. Strong PC skills - word and excel
6. Demonstrated customer service skills and proven interpersonal skills.
7. High customer focus and personality
8. Confident and ability to work under pressure and keep to tight deadlines
9. Have ability to take complete ch...