Quality Manager Job Location: Ferndown, Dorset Job Type: Permanent Salary: Depending on experiencea Hours: 37.5 hours per week, Monday – Thursday 7.30am – 4pm & Friday 7.30am – 1pm Benefits: 25 days Holiday Bank holidays; Company sick pay; Auto-enrolment pension; Annual salary review A SME manufacturing company who are growing year on year are currently recruiting for Quality Manager to be responsible for making sure that their products are built and delivered to the customer with the highest of standards. You will be making sure that all products and materials brought in and the production builds, meet both company and regulatory standards and are all to compliance with ISO standards. This company has won awards for their products that they supply to major corporations around the world. The company designs and builds its products here in Dorset and this role will see you working closely with Production, Design, Supply Chain and Sales to ensure that quality processes are implemented and adhered to for customer projects. Within this role you will be undertaking; * Developing quality policies to meet customer and business needs * Quality Management System implementation and ensuring compliance to ISO standards * Product testing & inspection to ensure that all products are manufactured to the required quality standards * Undertake and lead root cause analysis and implement corrective / preventative actions * Ensure supplier quality standards are met * Management of customer RMAs and warranty claims * Managing of customer quality issues / complaints to resolve in a timely manner * Auditing – internal, customer & supplier and any other third-party audits. This is a really interested, exciting and busy role where you will be an integral part of the company. We are looking for an experienced quality professional to join the team, whether that be a quality manager looking for a new opportunity or quality engineer looking to step up into a management position. For this role we are looking for you have; * Previous quality engineering / quality management experience * Working knowledge of ISO standards * Experience of working within a production, manufacturing, engineering environment * Assembly production / manufacturing knowledge would be advantageous * Excellent attention to detail * Ability to communicate clearly with colleagues, customers and suppliers For more information or to apply for the role, please contact our Recruitment Team on (phone number removed) or send your CV. Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days, please assume that your application at this stage has not been successful. As new positions arise, we will review any applications already made to us and may contact you about other suitable roles. Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender. By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time