Integration / Automation Sales Executive ITSM
Location: Hybrid North London (2 days per week in office)
Type: Full-time
Salary: £60,000 £80,000 base + uncapped commission
About the Role
We are seeking a commercially driven New Business Solutions Sales Executive to accelerate growth across our ITSM, integration, and automation services.
This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration and automation capabilities as a strategic extension of their IT operations.
Youll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem.
This opportunity is well suited to a solutions-led seller who enjoys opening new relationships, navigating complex buying environments, and selling high-value outcomes rather than transactional products.
What Youll Be Doing
New Business Development
Build and execute a structured new-logo strategy across MSPs, service integrators, and enterprise IT organisations.
Identify and engage senior decision-makers across IT, Service Management, Operations, and Digital Transformation.
Qualify opportunities using a consultative, value-led approach that connects technical challenges to commercial outcomes.
Develop targeted outreach and account strategies using CRM and sales intelligence tools (e.g. HubSpot, Salesforce, LinkedIn Sales Navigator).
Solution & Deal Leadership
Lead discovery sessions to uncover challenges around ITSM, integration, automation, and service orchestration.
Deliver solution-oriented presentations, demos, and workshops aligned to customer use cases and operational objectives.
Own complex, multi-stakeholder sales cycles from initial engagement through to close and handover.
Position our services as long-term partnerships that drive efficiency, visibility, and automation across IT operations.
Market Insight & Collaboration
Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation.
Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market strategy and service development.
Maintain accurate forecasting, pipeline management, and reporting through established CRM processes.
What Were Looking For
Essential
Proven experience in new business or solutions sales within IT services, ITSM, integration, or automation environments.
Track record of selling complex, consultative B2B solutions involving multiple stakeholders.
Strong understanding of IT service management models, managed services, and recurring revenue structures.
Ability to translate technical capability into clear, compelling business outcomes.
Excellent communication, presentation, and stakeholder management skills.
Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy.
Highly Desirable (not all required)
Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice).
Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling.
Background selling into MSPs, service providers, systems integrators, or enterprise IT service teams.
Knowledge of ITSM frameworks such as ITIL or SIAM.
Why Join Us?
A genuine opportunity to help build and shape a high-growth integration and automation practice within ITSM.
Strong international presence across the UK, Europe, and the US.
A collaborative, forward-thinking culture that values expertise, autonomy, and results.
Structured onboarding, including a one-week induction at our Finnish HQ to immerse you in our technology, culture, and strategy.
Clear earning potential through uncapped commission and long-term account development.
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