Our clients is a local charity based in Colwyn Bay, they offer a very unique and interesting environment. They are seeking an experienced HR professional to join their team. Job Overview The HR Manager develops a positive, inclusive, and supportive workplace culture, ensuring they recruit, retain, train, and motivate the very best staff to deliver the companies mission. KEY RESPONSBILITES FOR THE ROLE · Manage the full employee lifecycle: recruitment, onboarding, performance management, and offboarding. · Coach and support managers to resolve employee relations cases including absence, capability, conduct, and conflict resolution cases. · Support managers with appraisals, performance objectives, and coaching. · Maintain HR policies and procedures in line with UK employment law and best practice. · Identify training needs and implement development programs to enhance skills and career progression. · Lead workforce planning, including staffing analysis and succession planning. · Drive employee engagement, recognition, and retention initiatives. · Support organisational change and development projects. · Administer contracts, payroll changes, benefits, and reward programs accurately and timely. · Monitor and report on HR metrics, workforce trends, and performance to senior management. · Maintain accurate HR records with confidentiality and GDPR compliance. · Act as the main point of contact for HR matters across all departments. · Deliver all activities in line with budgets, policies, and procedures, including GDPR, Health & Safety, Security, Finance, People, and Volunteering arrangements. KEY REQUIREMENTS FOR THE ROLE Qualifications · Degree-level education in HR, Business, or a related field preferred · CIPD Level 5 or above Skills · Excellent interpersonal and communication skills, able to build relationships at all levels · Strong organisational and problem-solving abilities with a proactive approach · Confident in handling complex HR issues independently · Coaching and mentoring managers effectively · Able to interpret HR metrics and report insights to senior management · Skilled at prioritising and managing multiple responsibilities · Competent in HRIS systems, digital recruitment tools, and payroll software Knowledge · Up-to-date knowledge of UK employment law and HR best practice · Familiar with inclusive workplace strategies and payroll processes Experience · Proven experience in a standalone HR role or managing HR in a small to medium-sized organisation · Hands-on experience with recruitment, onboarding, performance management, and succession planning · Handling disciplinary, grievance, and conflict resolution processes · Managing payroll, pensions, and employee benefits · Designing and delivering staff development, learning programs, and compliance training · Supporting organisational change initiatives Monday - Friday 35 hours per week Job Types: Full-time, Permanent Work Location: In person