Job details
Posted 23 February 2026 Salary 27945 LocationDartford Job type Permanent - Full Time Discipline Golf, Internal Reference004066 Contact Email c.denney@birchwoodparkgc.co.uk
About The Role
Position: Health & Fitness Membership Sales Executive
Responsible to: Sales Manager & Group Sales Manager
Main Responsibilities
* Achieve monthly and annual sales targets for Membership.
* Achieve the required KPI’s for performance.
* Support colleagues to ensure the club achieves its Events and Group Golf targets.
* To assist in ensuring that members receive the best possible journey.
Daily Tasks Include
* Handling Telephone enquiries following the company standard.
* Touring prospective members around the club following the company standard.
* Responding to Web Enquiries within one hour by telephone where possible.
* Processing prospect information accurately onto the prospect system and following up all enquiries by setting actions on the prospect system accordingly.
* Processing new memberships onto the system accurately and correctly.
* Making a minimum of 20 outgoing quality contacts per day on the telephone.
* Generating new leads as per the activities agreed on the planner.
* Contributing to the planner by putting ideas forward and carrying out activities on the planner set by the Sales Manager.
* To pursue opportunities for future business and seek marketing opportunities.
Responsible For
* Knowing the product.
* Ensuring that all sales procedures are being correctly implemented and used to generate new leads and convert enquiries to business.
* Understand key competitors and monitor their activity and pricing structures.
* Support the Sales Manager in ensuring social media accounts are updated with engaging content to attract interest in our pages.
* Working to improve own conversion rates.
* Being self-sufficient on lead generation, through effective follow up calls, initiating referrals, outreaching and any other means deemed necessary by the Manager.
* Meeting deadlines.
* Supporting colleagues in assisting them achieve their targets.
* Being fully conversant with the Club’s Health and Safety policy and emergency procedures for fire and accident, reporting any accidents in the prescribed manner.
* Take on any additional duties as requested by the Club Management team.
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