Devon and Somerset Fire and Rescue Serviceare looking for anAssistant HR Officer(Systems and Reporting) to enhance our People Services team based at ourService Headquarters in Exeter. You'll join us on afull time (37 hours per week), 12 month fixed term contract, and in return you will receive a competitive salary of£28624.00 - £31067.00 (gross) per annum.
Devon and Somerset Fire and Rescue Service is the largest non-metropolitan Fire and Rescue Service in England. We provide prevention, protection, and response services across the counties of Devon and Somerset.
Our vision is that together, we will work to end preventable fire and rescue emergencies, creating a safer world for you and your family. Keeping people safe is what we do, and we owe our fantastic reputation to our highly skilled and motivated workforce.
About the role:
As ourAssistant HR Officer (Systems and Reporting), you will assist with the overall administration of the current HR Database (iTrent), including user accounts and post structure, and to triage and respond to systems queries received via the iTrent mailbox. You will also undertake work to support People Systems Reporting.
Find out more:
Key responsibilities of the Assistant HR Officer (Systems and Reporting):
* To maintain and update the current HR system (iTrent) as necessary, including but not limited to post details and organisational structure and annual leave enquiries and adjustments.
* To manage and monitor the iTrent inbox, triaging queries and responding where appropriate.
* To sign post to available training, provide training for system users and to act as a first point of contact for user queries.
* To be responsible for both the security and maintenance of the current HR database including the creation of user accounts and access permissions, in accordance with GDPR requirements.
* To liaise effectively with colleagues across the HR Function and other departments within the service, as well as external agencies and other third party contacts, as and when directed, or when required.
* To create and produce people metrics reports in relation to the content of the HR system, ensuring that the data is presented accurately and in a user friendly format, including look up functions, pivots, slicers and graphs where appropriate.
* To participate in collaborative work that enables current and future HR system development and transformation.
* To assist with the provision of data for additional reporting requirements on an ad-hoc basis as required, such as Subject Access Requests, FOIs and contribute to organisational data returns (including ONS and HMI) as needed.
* To support the departments goals and objectives, as well as actively engaging with your own continuous professional development, in accordance with DSFRS policies and procedures and to participate in a collaborative team based environment.
If you feel you have the skills and experience required to take on this role, please click on the 'apply' button below - we would love the hear from you.
The successful candidate must, by the commencement of employment, have the right to work in the UK for the duration of the contract.
How to apply:
You will be required to complete an application form and submit a document evidencing how you meet the following essential criteria from the Job Description and Person Specification.
We are not able to shortlist for interview from a CV so please answer the following questions in full, demonstrating how you meet each criteria.
* Experience of using HR systems and / or people databases for administration and maintenance.
* A flexible / adaptable approach with the ability to work efficiently and effectively as a member of a busy team.
* High level of general ICT skills, including standard Microsoft applications, especially Excel.
* A customer orientated approach.
* Advanced numeracy skills.
To help you complete this part of the application form please find attached below the word document "Assistant HR Officer (Systems & Reporting) Apr 25 - Essential Criteria for Completion" for you to download and complete with your evidence for the above criteria. You can then upload this document where requested when completing your application. Please note, there is a maximum word count of 2000 words (excluding titles) applied to the evidence document you upload.
Evidence submitted in relation to the essential criteria above will be used to shortlist applications received.
Our values
We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and all employees must share this commitment and adhere to the Service's Safeguarding Policy and Procedure.
Fire and Rescue Authority roles are listed under Schedule 1 of the Rehabilitation of Offenders Act 1974 (Exceptions) Order and as such it is our policy to require all applicants to disclose any criminal convictions (both spent and unspent) including driving offences, cautions, and / or reprimands.
Devon and Somerset Fire and Rescue Authority are committed to the rehabilitation of offenders, as such any positive disclosures will incorporate a reasonable and proportionate response.
As a Service and as individuals:
* We are proud to help.
* We are honest.
* We are respectful.
* We are working together.
Devon and Somerset Fire and Rescue Service recognise and celebrate the vast diversity of the local communities that we serve, and we aspire for this to be reflected in our workforce. We encourage candidates from diverse backgrounds, experience, and beliefs, who share our values, to consider working for us.
Job number
PS00775
Internal / external
External
Job type
Support
Location
Exeter
Contract type
Temporary/Fixed term
Hours of work
37 hours per week
21 May 2025
Assistant HR Officer (Systems & Reporting) Apr 25 - Essential Criteria for completion.docx
Assistant HR Officer (Systems & Reporting) Apr 25 - Essential Criteria for completion.docx Download
Assistant HR Officer (Systems Reporting) Job Description and Person Specification.docx
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