Sales Executive (ITSM) – Reading – 5 days on-site
Salary: £40,000 - £50,000 (OTE £80,000 - £100,000) + Holiday + Pension
Are you an experienced ITSM sales professional looking to join a global market leader where you can drive new business, grow key accounts and play a pivotal role in expanding a high-performing IT Service Management portfolio?
This is a permanent opportunity for a Sales Executive to join an established and growing organisation at the forefront of IT Service Management solutions. The role offers a balanced focus between new business development and account management, giving you full ownership of the sales lifecycle while building long-term customer relationships.
You will be responsible for winning new logo business, developing a strong personal pipeline and expanding existing accounts by understanding customer challenges and positioning ITSM solutions as a trusted extension of their IT operations. Working closely with internal delivery teams, you will ensure successful client outcomes and identify further growth opportunities.
This role suits a commercially astute, driven sales professional with proven ITSM experience who is confident engaging senior stakeholders and motivated by high earnings potential in a supportive, high-performing environment.
The Role
* New business development through outbound prospecting, campaigns, networking and partners
* Managing the full sales cycle from initial engagement through to close and handover
* Developing and growing existing customer accounts through upsell and cross-sell
* Acting as a trusted advisor on ITSM improvement and transformation initiatives
* Forecasting against targets and maintaining accurate CRM data
The Person
* Proven track record in IT Service Management solution sales.
* Previously worked in B2B sales.
* Experience in both new business acquisition and account development.
* Strong commercial awareness with excellent negotiation and relationship skills.
* Knowledge of ITSM frameworks such as ITIL or SIAM.
We are an equal opportunities company and welcome applications from all suitable candidates.
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